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Product & services pricing
4.67/5
Chance of future purchase:
4.73/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-05-21

great175

"great prices and free shipping and 5% discount"


Verified
5/5

2022-05-20

"Always been there when I need stuff normal supply houses don't have. "

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Verified
5/5

2022-05-20

"I like this store. Everything has been great since I started buying here."


Verified
5/5

2022-05-20

The Best

"Always have the best deals on tools. Up to date stock. Awesome customer support. Check out their free resource guides on the side too. They are doing all hey can to help our industry!"

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Verified
5/5

2022-05-20

Great selection at good prices

"Easy to use and find the tools needed for our trade"


Verified
5/5

2022-05-20

Smooth as a babies bottom!

"The smoothest order process I’ve ever used. Thank you"

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Verified
4/5

2022-05-20

Checkout process tedious

"Hi, It's been a while since I redeemed TruReward points. The checkout process is always a bit convoluted, but when adding a trutech reward gift cert, even moreso..
I added the item I wanted to my cart, then remembered the reward, so I redeemed my points, then it was in the cart with my item, so I had to remove the item, then go through the checkout process again, then wait for the email, got the confirmation, then I got the email with the code, then I had to add the item to my cart again, and finally was able to apply the GC to the order.

It was a bit agitating, since I thought it would be a 2 minute transaction that turned into about 10 or more mins.

I have the highest respect for TTT and am not trying to be difficult, they have always *far* exceeded my expectations, but it would make the process a lot easier if it were streamlined, i.e., add an item to the cart, redeem rewards and get an immediate code to apply, making it a one step purchase.

That said, I realize that there my be procedural steps that you're required to follow.

Thanks.



"


Verified
5/5

2022-05-20

"Found exactly what I needed"

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Verified
5/5

2022-05-20

"Excellent experience as always. "

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Verified
5/5

2022-05-20

Great place to shop for tools

"Good selection of tools for good prices "

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Verified
5/5

2022-05-20

We are survivors

"Great company, help us hvac techs stay on top of the game"

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Verified
5/5

2022-05-19

"Buenos precios en algunos productos y excelente calidad "

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Verified
5/5

2022-05-19

Taste of Excellence

"As usual buy from Tru Tech Tools is a sweet experience. "


Verified
5/5

2022-05-19

"Awesome products and pricing."

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Verified
5/5

2022-05-17

Thank you

"Fun experience, need to fix online phone site. I had to use a desktop to get the parts. ( I Do not own a computer) The phone site kept adding 2 of everything when I would add it to the cart. Also during checkout I was prompted to only have "numbers" for my 3 digit card code. I checked it several times and it kept failing. Not sure if its on your end or mine? But , one of us has an issue. "