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Product & services pricing
4.66/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-03

My new go to for my hvac needs

"In stock and fast shipping !!! "


Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We're proud to know that TruTechTools is your new go-to for HVAC needs! We appreciate your review, and we look forward to serving you again soon!”


Verified
5/5

2024-03-02

VETO 2024

"Quick and easy with a discount code."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business, and we look forward to serving you again in the future.”


Verified
4/5

2024-03-02

"website is pretty good on desktop but almost horrible on mobile. prices are good though and promos are great."

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Verified
5/5

2024-03-01

knew who I was, knew what i needed

"first time buyer, called in to place an order and the young women who answered the phone knew I was from a university and that I needed to be tax exempt before I even placed the order."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for sharing your experience with us! We're thrilled to hear that our team was able to provide you with such personalized and efficient service. We aim to exceed each customer's expectations, and we're so glad we could meet your needs right from the start. We look forward to serving you again in the future!”


Verified
5/5

2024-03-01

Excellence

"Was easy to order and receive."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business, and we look forward to serving you again in the future.”


Verified
5/5

2024-03-01

Easy as pie

"Straightforward ordering ****"

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your order, and we look forward to serving you again in the future.”


Verified
5/5

2024-03-01

Good stuff

"Very easy to navigate website and offers good brands. "

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We are thrilled to hear that you had a great experience shopping with us! Thank you for the positive feedback. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-03-01

Quality Service and Quality Tools

"Great tool selection, typically free shipping, and easy to use website."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We take pride in offering quality tools and excellent service to all our customers. Enjoy your purchase, and thanks again for choosing TruTechTools.com!”


Verified
5/5

2024-02-28

I am new to TrutechTools

"Website was great. I really appreciate tech support's response to my questions."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We are thrilled to hear that you had a positive experience with our website and support team. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-02-29

Best HVAC ONL

"Excellent shopping experience always have what I’m seeking."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-02-29

"Thank you so much. Nice layout of your website."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“It's great to hear that you are happy with the layout of our website! Thank you for taking the time to share your positive feedback with us.”


Verified
4/5

2024-02-29

Quality tools

"Satisfied with my new work tools. Hopefully they will last a long time. "

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-02-28

Great selection of HVAC!

"I'm currently attending trade school for HVAC/R. TTT start up kits are perfect for any tech in the industry."


Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We're glad to hear our kits are serving you well! Thank you for your positive feedback and for choosing TruTechTools.com for your HVAC needs. We appreciate your support and wish you the best with your studies in trade school. Keep up the great work!”


Verified
5/5

2024-02-28

Vacuum is what matters!

"First day of a refrigeration system once installed or reset after opening it for repair are the most important days of its life. Glad I can feel more confident about the most important process of the most important day of a system’s life."

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Rep reply posted 2024-03-12
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! Your satisfaction is our top priority, and we are grateful for your support.”


Verified
1/5

2024-02-27

Customer service

"Got a order confirmation on the 15th, it is now the 27th and still haven't received tracking info. I contacted customer support via e-mail a couple days ago for an update. Still no information. I'm a little worried that I am being scammed because I was charged over a week ago."


Rep reply posted 2024-02-27
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for talking with us about your situation. We apologize for the inconvenience and lack of communication and hope you will shop with us again. ”