ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.66/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-20

Wicked convenient!

"I needed a 4ft x 1 ft testo flow hood accessory, and once again Tru-tech comes through. We love your blue hoses, and we love you fulfilling this order right at Crhistmas."


Rep reply posted 2024-01-04
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-20

Stiil good

"So easy and happy with the process can't wait to use it on the field "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-19

The best !

"The best, quick and easy transaction. What more can you ask for ?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-19

Christmas s

"Quick easy ordering thanks for making shopping easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your order! We appreciate your business.”


Verified
5/5

2023-12-18

Great tools, ok pricing. UPDATED.

"Ive emailed into customer service over a week ago with an order number just asking for an update but never received a response. The item was on backorder, but even a reply of " i have no idea" would have worked. Communication is huge, so truly will just factory order this stuff from my supply houses from now on because they respond every time. Discount codes for certain percentages don't actually take off the full amount depending on the tools you want which can be confusing.

So for the Update. I left everything else above the same. just changed from 4 stars to 5. Here’s why the 5 star. right after i left the review i received a phone call answering all my question and the rep who spoke to me said he dropped the ball on returning my email. always explained the discount and that was a misunderstanding on my part. So simply I got great tools at a good price with great customer service. I’m human i know people can forget sometimes or loose track of an email. the follow up call and the character of that employee goes along way with me. “sorry don’t remember name from this morning”
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-18
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for taking our call today to address the items in your review and we hope to have you back on the website soon. ”


Verified
5/5

2023-12-19

Big tool order made simple!

"Easy to find the tools, brands, and information as well as helpful reviews to make better choices. Options between brands and prices are top notch, and TTT always stays on top of what’s new and helpful to techs in the field!"


Rep reply posted 2023-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-18

"very well laid out website, and must of all my order comes to the right address..........for me very important.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-20
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-17

easy

"completing this order was fast and easy. writing the review takes longer."


Verified
4/5

2023-12-17

Great purchase and awesome com

"This company has amazing service and I’m thankful for the service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-18
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-16

Nope

"Not giving a review when I haven’t received the product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-12-16

Expertise and service

"When I’m shopping for the best I know I’ll find it at TruTech. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-12-18
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-14

As always, great.

"Had what i was looking for at a comparable price with free shipping. What more can you want?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-15
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-15

Good shopping experience

"Thanks for the availability of the manifold repair kit and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-18
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your order! We appreciate your business.”


Verified
5/5

2023-12-14

Exceeds Expectations

"Great Customer Service. Excellent Pricing and Selection. Highly Recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-15
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-12-14

Happy buyer

"Was looking for a CO motor and found it on your site. Ordering was easy and am happy with the experience. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-15
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”