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Product & services pricing
4.65/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
4/5

2023-08-05

Tiny the Electrician

"I loved the deals you guys have. Will definitely use you guys again"

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Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business!”


Verified
5/5

2023-08-04

Great prices and earned rewards.

"Had an issue but customer service was great and got everything cleared up"


Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-08-04

Great Customer Service Every Time

"I spoke with Casey, Greg and Maria. They were all very helpful and assisted me with price matching and expensive item. I was then able to use one of the many payment methods to help break up the large expense. Thank you TruTech team! "


Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-08-04

Excellent service

"Ordered a condensation pump that was much less expensive than 3 other merchant prices. Customer service was very helpful and knowledgeable, and shipping is quick."

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Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
1/5

2023-08-04

Horrible

"It took forever to place the order "

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Rep reply posted 2023-08-04
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review. We apologize that it took so long to place an order. If you have any issues in the future, please reach out to our customer service team who are ready to help complete an order.
1-888-224-3437 or you can live chat with us on our site. ”


Verified
1/5

2023-08-04

Frustrated

"I had issues signing in along with tax exemption. It would be easier for a Government card holder had a tax exemption account for all states instead of doing it individually. I also had problems with inputting my billing information."

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Verified
5/5

2023-08-04

Love Tru Tech Tools

"Tru Tech has great tool options for HVAC tech and I especially like the kits and combinations they put together "


Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
4/5

2023-08-03

Jaimie Thank you

"Good shipping learning experience "

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Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-08-03

Cool

"Quick and easy for the HVAC Pro"

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Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-08-03

Innovative and useful products as advertised.

"Website is friendly and intuitive."


Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-08-03

Md heating and cooling

"Every thing great here would recommend to anyone"

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Rep reply posted 2023-08-07
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-08-03

Best online HVAC store! Huge fan

"Great selection of tools and products! Keep it up. Love y'all"

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Rep reply posted 2023-08-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
4/5

2023-08-03

Simple

"Easy to find item and place order"


Rep reply posted 2023-08-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We appreciate your business!”


Verified
5/5

2023-08-03

Worry free experience as always!

"We purchase a fair amount of tools and consumables from Tru-Tech and it is always like working with seasoned proffesionals."

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Rep reply posted 2023-08-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-08-03

Great folks!

"My buying experience was perfect. I look forward to buying more tools!"

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Rep reply posted 2023-08-03
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”