"This company is horrible. I ordered a tonneau cover and received the wrong size, based on their mistake and now they refuse to pay for return shipping. DO NOT order anything from this company regardless of any enticing price. It is NOT worth any discount...EVER!!"
"This guy's are horrible I order a tanno cover for my truck and the item is lost and they are not willing to send me a new one or a refund customer service is bad people they have working there are very rude I will never buy anything from them again I lots 300.00 with these guys"
"Ok I ordered a Bakflip VP from these guys and still do not have it or a tracking number called today and they said sorry you should have a tracking number today. If I ordered on the 6th and today is the 13th I would hope to have something as they charged my account on the 6th and got their money already and I have nothing but a promise of a tracking number. Not a very good way to do business. Well what do you know i did get my tracking number and i got cover very nice but company is slow and don't seem to have there act together as it seems they working from home and not a real shop."
"Very nice experience. I ordered a truck cover through an agent on the phone, and they gave me a better price. The cover got to my house in about 3 days. No complaints."
"Ordered Truck Champ brand nerf bars on Ssturday, Shipped Monday, Arrived Wednesday. Great product, excellent price, and fast service. "
"After doing some price comparisons and research, I decided to purchase a cover for the back of my husband's truck for his birthday from Truck Champ. It was a very easy process and came quicker than I expected. My husband said it was awesome! I'm sure he'll be purchasing something else from them very soon! ;-)"
"I had a great experience with truckchamp. I ordered some step bars for my truck and I talked to someone named Cindy. She was really nice and helpful, and knew what I needed. The install took me a little longer than I thought (maybe 1 and a half hours), but it was no big deal. I don't understand all of these complaints. "
"I had an extremely easy time purchasing my item online. I will definitely buy and recommend Truckchamp to family and friends."
"Went to Truck Champ website to purchase nerf bars/side steps. After choosing Truck Champ branded product, I called their customer order line. Spoke with rep and also made mention of some of the negative reviews that I read regarding missing parts, wrong parts, long wait for replacement, etc. I was told that they were still catching up with XMAS rush and fulfilling previous orders. Rep stated that rested assured, everything would be taken care of and Truck Champ was working to address all consumers concerns. I placed the order and a little over week later, no email regarding shipping confirmation although my credit card had already been charged within the first few days. I called customer service and was told that the order was never placed (?). They said the nerf bars come out of a different warehouse and no one notified the warehouse to ship, but it would be taken care of immediately and I would get an email notification the same day. No email or call back came. I called again and they dropped the ball again. I demanded a refund. Within a few days, a refund was issued. At least the refund was no hassle."
"I had a good experience with truckchamp. I bought some nerf bars for my dodge ram 2010 last Tuesday, and the bars arrived on Thursday....so fast! They are much bigger than I thought they'd be, and they fit fine. I didn't call their customer service, so can't coment on that."
"Bought this top line - Stainless steel truck side step-bar/Nerf bar - just after 6 months, the rubber/plastic? step pad started to develop a crack! It is a poor material/design - because it cracked by itself! But TruckChamp refused to cover it, and will require about $30 for the replacement part!
I feel it is rip-off!!! They sell you a product with inferior parts - and I am required to pay for the replacement!"
"Pretty good experience...order went fine and i got my part pretty fast."
"Excellent overall experience. Would definitely recommend."
"I tried to order a bull bar for my husbands truck, went to truck champ website typed in the search his type of truck picked the bull bar I wanted and paid for it when it arrived it was for the wrong kind of truck. I called customer service and they said the only option I had was to pay to ship it back and reorder the one I tried to order in the first place. Horrible customer service will not order from them ever again."
"I order nurf bars for my 2011 tundra service was great and ship fast order wednesday got friday in montana. everything fit great. would order again."