"Bushings were shipped out the same day order was placed. Personnel were very attentive in assisting me with order placement. Very satisfied. "
"Website was intuitive making it easy to use "
"Ordered early November.......no ship date, no springs yet............"
"Great description. Seems like quality material. Easy to install with the directions provided.
Haven't been in too long but glad I went with this product."
"Had the part at the right price. Thanks"
"found correct part and you had one left in stock for a good price. plus free shipping"
"Great had product I needed thank "
"Parts were ez to find on website and well described"
"Quick, easy ordering and fast shipping. "
"Thank You for the opportunity to try out your product. "
"Easy to navigate and find products as well as checkout."
"I hope the guy didn't die because that would be the only excuse for the bad service I had from this company. Ordered springs on the 24th of Oct, shipped on the 26th, was sent a tracking number but 14 days later don't have them. I know that MTS can't control the freight company but they should have shipped out another order when they found out the springs were lost in transit."
“We apologize that UPS lost your package. We do have to let UPS do their investigation as they often locate the parts and get them delivered once an investigation is started. You contacted us on November 2nd regarding your order and we immediately started the investigation process. We have issued you a full refund for your order. Best Regards. ”
"Good descriptions online. Delivery was fast and the parts I received were just what I ordered. "
"I can’t honestly give a rating because I still haven’t received my order!!"
“Ann, we apologize for the delay in shipping your order. Dave sent you an email on 10-23 regarding the status and that it would be approximately 2 weeks. We reached out the the manufacturer and they still have not shipped the 63225 Trailer Coupler Lock | 1/4 Inch to us. They have it in stock, but are behind on processing stock orders. They will be reaching out to us with an updated ship time and we will contact you when received. We do not bill credit cards until orders they ship. If you unable to wait, please email or call Dave at 800-358-4751 x 112 or dave@truckspring.com. Best Regards. ”
"Very good! Easy to find what I needed at a good price, fast response!"
A rep from Truckspring.com, TruckSpringMW, has responded:
“Elliott, The Hellwig kit you ordered is a made to order kit with an approximate lead time of 6-8 weeks. Our website shows "typically ships in 6-8 weeks". Your placed your order on 11-6 and Dave emailed you an hour after your order was placed advising you of the lead time. We apologize if you did not see this on our site or receive Dave's email. Feel free to call him at 800-358-4751 x 112 with any questions or concerns. We do not bill credit cards until orders ship. Best Regards. ”