"experience was fine I would definitely not order ever again from true value.com it took two weeks to get the items to me. Also got emails from true value.com that were incorrect overall very disappointed in the online ordering process"

"It was an excellent experience, overall."

"Very good. I highly recommend True Value for most project supplies."

"again all was well in terms of the transaction"

"I found the lantern I was looking for at a great price online at True Value. It was an easy process and got my order in record time, TWICE! After I ordered one lantern, I ordered a second and had the same great service."

"Save money , fast.....said it would take a week and it was here next day....unreal, I had to check to make sure I ordered it the day before."

"The online experience was very positive and store visits have always been very positive."

"Truly miss the helpful and hands-on staff at my local True Value stores. They never steered me wrong and great help. I will dearly miss that service."

"Your rewards program needs improvement. I do not consider having to make a purchase in order to use a coupon as a reward. Also reward coupons should not expire."

"Very good! We never used TrueValue.com but we were very happy with it. Will use again."

"Generally, I've always like the home-y old-fashioned atmosphere of T.V. better than the big box places. Cool stuff, good quality, friendly helpful staff. I only wish you were open later, and more on weekends."

"Nice place to shop, good customer service."

"I needed a small Tool Box. True Value had the box I wanted, so I ordered it. I already have plenty of tools, and don't embark on many projects/repairs...so I will probably not be visiting True Value often. That said...this was an easy, positive experience. True Value is Top-Notch."

"Everything went smoothly fro order to arriveal time"

"Easy process, great service."