"COMPLETELY SATISFIED WITH PRODUCTS AND SERVICE. ORDERING AND PICKING UP IN STORE IS GOOD OPTION."
"We like True value. We just aren't enthralled with the Closet Maid shelves."
"I wish there had been more options that were available for Home delivery not just available for in Store only. I would have liked some of those pet supplies to have been home delivered"
"Your survey asked too many questions, many of which were variations on others (such as 4 and 5). I will avoid answering your surveys in future."
"Overall experience was good and the on-line store allows us to purchase items not always available at our local stores. The savings in shipping costs is a great perk for us customers. Thanks and keep up the good work!!"
"The pickup process went very smoothly. I walked into the store, mentioned pickup for internet order, and a gentleman at the front desk took me to the back of the store to pick up the item. My only complaint was that the gentleman did not offer to provide any assistance to take the item, which came in a rather large box, to my car. But, since I'm a man, that's to be expected. Overall, a good experience."
"I would have preferred having a delivery option for this item, I was only given an In store pick up for this"
"Again, they give back to the community and are very friendly and knowledgeable."
"True Value is NOT to be trusted"
"I like the store in Fairfield Iowa; but my first purchase buying on line was not good."
"Easy and convenient since I needed faster than I was willing to wait at shipping price. No complaints."
"This store consistently has great prices and great products."
"Store atmosphere is friendly; the store associates are energetic and knowledgeable."
"very good!! its easy to order thank you"
"miss our old store in truckee. in berryville, the store is not as good."