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Verified
1/5

2012-01-06

"I ordered Privacy films for the iPhone 4, the prices on the website seem fair but they get you with the cost of the shipping. After receiving the white privacy screen it was impossible to see my phone, completely pointless. Contacted their customer support I offered to ship back the two protectors i had not used and they said they would not refund the one i had put on my phone. Nothing got resolved, they offered 2 dollar refund which never happened. They need to provide better information about their product. Never buying anything from them again."

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Verified
1/5

2011-12-14

"I place an order for a Element Vapor Pro Spectra (Red/Black) bumper on 26 Nov 2011, the package arrived on 13 Dec 2011.

Upon unwrapping the package, I realize the package contain were totally different from what was stated on their sale thread.

The design for Element Vapor Pro Spectra bumper were suppose to be 1/3 red and 2/3 black. What I received were a bumper with the Vapor Pro font print at the side with the design of 1/2 Red and Black which I could not find any similar design on the OFFICIAL Element product site!Also the accessories that comes with the package was totally different from what was shown.

To make things worst. The METAL CAP for easy access to the power button were missing from the package! With that missing, the bumper were rendered useless.

After contact Truesupplier via email. Their representative Ethan offered for an exchange which needs me to ship the item back to them which I have to PAY FOR the SHIPPING AT MY OWN COST. FOR THEIR MISTAKE in the first place !

Honestly speaking. I am very disappointed on their exchange policy. This was suppose to be a surprise present for my husband but ended up it became a headache.
"

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Verified
5/5

2011-09-15

"Excellent hassle- free service! Perfect transaction in everyway! Fast on-time delivery! Will def. buy from again! A+++++"

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Verified
1/5

2011-07-01

"I ordered a cell phone keypad for the Blackberry Bold 9780. The keypad that arrived caused the touchpad button to be continuously depressed when installed on my 9780. The thickness dimensions of the keypad shipped are bigger than the original keypad. When the original keypad is installed again there is no problem with the touchpad button being continuously depressed.

The color of the plastic strips between the keys on the shipped keypad was silver not black as on the 9780. The color difference and the thickness dimension difference lead me to believe that the keypad sent is intended for a different model phone or is from a bad batch of incorrectly manufactured keypads.

I returned the keypad for a refund, but instead received a second shipment of an identically defective keypad. I returned the second shipment and requested a refund, but by that time the 45 day PayPal purchase dispute time limit had expired, and Truesupplier.com no longer answers any of my communications. Even after shipping two worthless keypads to me Truesupplier.com still has made a profit from the payment I sent.

Truesupplier.com is most likely trying to unload defective excess manufacturing inventory through dishonesty and deceit.
"

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Verified
5/5

2011-06-15

"I'm very satisfied about the purchase from Truesupplier. I Bought some Playbook Dummies and very,very good quality.Thank you very much Truesupplier! You are really TRUESUPPLIER"

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Verified
5/5

2011-06-13

"great quality and service.. postage is fast and reasonable cost."

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Verified
4/5

2011-06-12

"Packaging was ok enough to keep the items safe from damage as it was wrapped in bubble wrap. Delivery time wasn't very quick, took about 2 weeks to get to me. But overall I was satisfied with the service of Truespplier."

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Verified
1/5

2011-06-12

"First Truesupplier sold me a faulty counterfeit housing for a Blackberry bold 9780, they called me a liar when I didn't receive a 'most likely' counterfeit replacement. Albeit, Thailand post tracked it to my address, however; I have not officially received it. I just bought an authentic replacement on eBay for 1/3 of the cost including delivery from the UK. So I challenge truesupplier to prove me wrong. In the mean-time... "Buyer Beware!!""

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Verified
2/5

2011-06-12

"So bad material and manufactures! "

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Verified
4/5

2011-06-12

"Fast shipping, fast response, everything is alright. Nice shop!"

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Verified
5/5

2011-06-12

"All Excellent.
Price, Shipping and service support.
"

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Verified
5/5

2011-06-12

"Very good customer service. Honest and Responsible to their customer.

I received an iPhone4 replacement speaker that did not work, possibly damaged in shipping (they protected it quite well shipped in a good size box... could use a layer of bubble wrap surrounding and taping the actual speaker).

Instead of shipping back and forth, after contacting customer support, they offered partial refund. Very honorable business people. Very trustworthy!
"

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Verified
1/5

2011-06-12

"Parts arrived Broken. Would have to ship back using my money and have it take 10 day to get it to them then another 10 to get it to be.

Would rather just buy a more expensive one from a united states dealer with better customer service.
"

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Verified
5/5

2011-06-11

"Everything arrived promptly even though this was an international order. The product was exactly as advertised on the site. I will happily do business with Truesupplier.com again."

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Verified
5/5

2011-06-11

"now my BB torch is color blue, looks awesome, thanks, everybody loves the way it looks, if you want your phone to looks different than the rest, this is the place to go"

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