"I ordered this product on the 22nd of January and they said via email that they would send the shipping, tracking information as soon as it was processed. Two weeks later I didn't get any shipping/tracking information to the product so I emailed them and their mailbox was full so I got returned mail. I called them up the next day and the woman on the other end was extremely rude and told me I would have to call back another time, I informed her that their mailbox was full which seems to irritate her even more. So after not getting help I emailed them 2 days later and waited for a reply. A couple days go by and no reply. So I call up their customer service again and the lady on the other end told me to wait for the product to come in and call in another week if I don't receive it. I asked her for a tracking/shipping information and she said they could not provide me with that for some security reason. I insisted that they give me the information but she kept giving me the run-around. Rather than waste any more time I just said ok and hung up. Their customer service sucks. I have waited almost 2 1/2 weeks for my product and they will not answer any of my questions via emails or phone calls. AVOID THEM AT ALL COST!!! HORRIBLE HORRIBLE COMPANY AND WORSE CUSTOMER SERVICE!!!

Update: Check the Better Business Bureau's rating of this store http://www.bbbsoutheastflorida.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=92003289 "