"Company is insane! Just search Google on recent revocation of 23,000 customer certificates to see the full story.

But as a customer, Trustico revoked our certificates for all our customers, leaving users unable to access web sites, VPN connections, as well devices and security systems.. in some cases, put lives at risk and cost £400,000 in fines alone. They did this by compromising our private keys by sending them via email to digicert. They issued invalid vouchers, then cut off their chat and phones so that customers could not contact them. Since then requests for refunds for weeks have gone unanswered, and support has been completely useless.

The only plausible explanation is that this was just a stunt, using Google distrust over Symantec to force its customers over to Comodo. A simple email advising customers of the situation would have otherwise been fine, but trying to revoke certificates without authorisation, and compromise private keys is completely unacceptable."

"Well more exactly it must be the worst reseller *still in operation* ever. Worse than that, you go out of business.

When a company secretly keeps your private keys...
When a company demands your CA to revoke your certificate within 24 hours, and moreover requires this demand to be kept secret, in order to force you to renew it immediately with another CA, for their own business matters (the CA refused both demands),
When the CEO personally discloses your private keys (along with 23000 others), those they secretly kept, in order to have the certificate revoked anyway,

Then you are at Trustico.
This could be the worst practice ever for a certificate reseller."

"The certificate I ordered was delivered straight away to my email and the process was quite easy. Phone support was good too."

"Very good service. Spoke with the staff on the phone when I ran into a problem and they sorted it out very quickly."

"Excellent service. I signed up to be a reseller and it was instant, great pricing and excellent speed."

"Bullish service. Nothing is done in time. Waited for my SSL for about a month and had to make a refund. Now I'm waiting for a refund for about 2 months"