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Verified
1/5

2024-04-26

Unhappy Hubcap purchaser for a Senior

"Bought my Mother a hubcap for her 2019 corolla that she purchased from Tufankjian online! My mom picked up the part and simply asked if someone could put it on for her, parts man walked to over to service and waited for someone to help her nobody came except one man but he had to leave because he was called by someone else,.so my mom walked over to someone in service and said sorry everyone is busy right now....so my mom walked out with the Hubcap and left.....she is 82 yrs old and nobody can spend 5 min to put a hubcap on for her? Sorry lost my business and my mothers....and I leased 3 rav 4s in the past."

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Verified
2/5

2024-03-28

Given a hard time

"My partner went to pick up car parts we ordered and was given a really hard time when going to pick them up. He called 10 mins prior to arrival to ensure he could pick up for an order under my name. The pick up was disorganized and the parts center had no idea what he was talking about. They were able to locate the order after some back and forth, he was given a hard time over ordering these parts. It seems they were annoyed we ordered parts on our own instead of bringing the car for service. We’ve had numerous issues when bringing our cars in for service so we decided against that. Really dissatisfied with the customer service on every visit to this dealership. "

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Verified
5/5

2024-03-23

Prompt accurate shipping!

"Excellent would definitely do business again! Prompt accurate fast shipping!"

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Verified
5/5

2024-03-23

nice people

"good prices an parts.nice experience.. "

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Verified
5/5

2024-02-22

Great experiance

"Everyone at the dealership was incredibly helpful and knowledgeable. I really enjoyed meeting Danny and others on the team. The only downside was the dealership not having the car I was looking for in stock so I ended up purchasing from another dealer. "

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Verified
5/5

2024-01-27

Online Part Pickup

"Ordering online was easy. Picking up the part at the Parts Dept in the dealership was just as easy. Convenient and quick. No issues. "

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Verified
5/5

2023-11-25

Outstanding Service

"Techs are the best and Ken is wonderful. I have another dealer closer to where I live but am happy to drive the extra distance to have my truck cared for. "

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