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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-05-22

"Turboled is a great website! They have fast shipping, good products, a user friendly website and are an all around good company! Turboled helped me lose 67lbs, Thanks Turboled!

Thier computer parts are great!
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-05-21

"I never wrote a review on this company - someone hijacked my account!"

Detailed Review Benchmark + -
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Pricing of products and services
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Being knowledgeable
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Verified
5/5

2004-05-19

"Ordered a power supply, and the item I ordered arrived, their price was really really cheap, and it arrived in a timely fashion. Good work, guys. Teach the California memory scumbags a thing or two about customer service and effective sales, will you? Good job guys."

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Is easy to do business with

Verified
1/5

2004-05-18

"Make sure you read their return policy before you order. The card I ordered was recieved 7 days after I ordered it. I paid for 3 day select. The USB 2.0/Firewire combo card is defective and now on backorder according to their site. I am unwilling to wait for an undeterminate amount of time for a "backordered" item to come in. I needed it fast and now it's going to cost me to send it back. I just want to shop somewhere else!

6/9/04 update. After nearly a month I was able to get "store credit" for something else at Turboled. They agreed to ship my replacement items for free. I would have rather had a refund and be done with it but this was all they would do. The part I originally wanted is still back ordered so I'm glad I purchased one somewhere else. I do not believe this vendor is unreputable but doing business with them was a headache. If they had a "toll free" number we could have settled this problem in a day or two.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A

Verified
5/5

2004-05-18

"The sound card is workin great so far. Didn't have any problems."

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Verified
4/5

2004-05-15

"Web site was easy to use and PC card came ahead of schedule. The actual card doesnt work and turboled is sending me out another one at their cost.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-05-15

"Easy purchase, quick shipping, product as expected. Good communication, very happy with overall purchase experience. Suprising considering low value of purchase. Would def' buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Verified
1/5

2004-05-15

"Tried to buy a 9600XT from their ebay auction, but they sent me a 9600SE instead. Told me they could have me the XT in 1 week, then 2 weeks, thn 3 weeks,then finally just told me to send it back for a refund."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of ordering online
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Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
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Being trustworthy
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Web site reliability

Verified
1/5

2004-05-14

"I bought an ATI 9600XT video card. After charging me $19 for shipping, they sent me an ATI 9600SE video card in a 9600 Pro box. Do I smell scam? After trying to reach them for over a week, I got an email saying that the 9600XT videocard was on back order and that I would have to pay $10 extra to get the 9600XT card. Hello? I ordered a 9600XT video card to begin with? Ever since that email, no response and gives me the runarounds when on the phone. I'm working with my credit card company and paypal to get my money back. I also reported them to BBB."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-12

"A Very Impressive Company indeed. These people are professionals and they deserve your business. I am So happy with them and their service, that I am listing exactly why I am impressed with them
1.) Super Fast Shipment. Item was shipped the very next day, and arrived a day late (due to a UPS delay which was not the company's fault)
2.) very reasonable prices. I bought a 450W power supply for $16.10 SHIPPED!
3.) Very well designed web site with easy navigation, and access to such things as tracking, order #s.
4.) Timely communication through E-Mail.

These people are professionals that do deserve your money. I HIGHLY RECOMMEND them to everyone:

Likeliness to buy again form TurboLED = 10 / 10
Price Satisfaction 10 / 10
Shipping / Handling / Speed : 10 /10

HIGHLY RECOMMENDED. ORDER WITH CONFIDENCE! Thank you TurboLED for a wonderful and smooth shopping experience.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being trustworthy
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Being knowledgeable
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Web site being easy to use
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Verified
5/5

2004-05-12

"The product that I bought was at a low price and works great. The shipping was fast. I will be doing business with TurboLed.com again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-11

"Very fast service, reasonable shipping charges, and good prices. Would buy again with no worries."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
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Web site reliability

Verified
5/5

2004-05-11

"good quick service and nicely priced too. I would recommend them and would use them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
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Resolving problems
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Web site being easy to use
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Verified
5/5

2004-05-10

"They are easy to deal with and very friendly. They have great prices and everything arrived quickly. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
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Being trustworthy
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Making decisions on their own
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-05-09

"Great company, product as advertised, great rates..will definately do business again."

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services