"Great customer service. Will definitely order from them again. "
"It is infrequent that I write reviews, but I am compelled to write about the exemplary service I received from Justin and Turbochargerpros.com. The turbocharger on my 2007 Jeep Grand Cherokee failed and my local dealership told me the replacement part would cost $4,900 to replace plus 12 hours of labor, since it is necessary to remove the engine and transmission to install the turbo. I searched Jeep Forum, called local diesel repair shops and could not find an alternative to paying $7,000 to Jeep Dealership to repair. Fortunately I found turbochargerpros.com on the Internet and called them on Saturday. I spoke to Justin who was very familiar with my vehicle and told me that they had the part in stock and could ship immediately. Best of all Justin quoted me a price for a new Garrett turbocharger that was one-third the price the dealership quoted me.
The 3.0L Jeep diesel (Mercedes engine) was only available for a couple of years and it is difficult to find mechanics (even dealerships) to work on them. Therefore those dealerships that can provide the service charge disproportionate rates. As a result and due to my experience I hope that other Jeep diesel owners who have the same problem find their way to turbochargerpros.com to save money and get clear answers that I was not able to find elsewhere.
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"Parts got to my house sooner than I expected. Talked to Will and he was a big help. Made sure I had the extras so I wouldn't be going ack and forth to the parts store"
"excellent service very nice an helpful customer service"
"Great employee good attitude and knowledge thanks Cole for all the help"
"Parts were as promised. Came through for our situation and refunded 100% core charge. Have no complaints and will use for all of our stock turbo needs in the future."
"Great customer service. Cole was outstanding. I will definitely do business here again!! "
"Will was very helpful. I had shopped around and he gave me the best price. I look forward to having the new Turbo on my car.
Thank you."
"I am totally satisfied with every phase of my dealings with Turbocharger Pros, from the ease of ordering to the expeditious handling of my order to the speed of delivery to the quality of the item I purchased from them. I ordered a high pressure turbocharger for my CAT C15 ACERT engine, the unit bolted up perfectly, with no issues whatsoever with compatibility. The turbo performs perfectly, and delivers beyond my expectations. I would 100% recommend this turbo to anyone as an inexpensive alternative to the same unit from CAT, at least at this point in time. Time will tell as to its longevity and service life."
"Very helpful and understanding people. Will helped me find quality struts for my Nissan Maxima "
"Overall I'm very dissatisfied with turbochargerpros.com. I shipped my turbocharger in mid-December, with the understanding that they would call me with a price for repair once they receive the turbo. I had to call in mid-January because I never heard from them, and was informed that they had shipped my turbo to the repair factory and let it sit there. In hindsight, I'm not even really sure what purpose they served, as I could have easily shipped my turbo to the factory directly and saved money, time, and a few migraines. Each time I called, I would have to talk to multiple people to get any results. If I requested a call or email, I would not hear from them. It's a shame there are so few competing businesses for part repair because it is clear that turbochargerpros.com would not survive in a competitive environment."
"Robert was very helpful and patient with me on ordering my turbo kit. They gave me instructions on how to reclock the turbos as well. I will definitely come back to turbochargerpros.com next time I need some."
"Robert was Very informative and helpful finding the right part. "
"thanks to these guy's i get to keep driving my saab @ a lowwer cost then wat dealer wants for a turbo
great service and on time delivery
thank you"
"It was a pleasure working with turbocharger pros. Justin in customer service was very helpful."