"It took no more than 5 mins for me to get the item i ordered. Fast and great customer service."
"Experience was good and easy. Deal on the parts for black friday was a plus. Almost left with wrong parts had I not checked but I checked before leaving and was given two left wipers. The associate quickly got me the right part and commended for checking as I would of had to drive back."
"
Good prices easy ordering my parts"
"I drive past 3 other Toyota dealerships to buy parts from Tustin Toyota.
They are helpful and accurate and informative with tracking any parts order that I have placed with them.
This involves parts for the 9 or so Toyotas that I or my family have owned over the past 20 years.
I jokingly call Jon Tamura "My personal Parts Guy" and he delivers excellence on my parts orders.
Highly Recommend the Team at Tustin Toyota."
"Fast and accurate. You know it will fit. Good price for genuine Toyota parts. Happy repeat customer."
" Order filled very quick & fast. "
"It is the second time I order from Tustin Toyota parts department online due to the best pricing in my area. The overalll experience is great and being able to pick up the parts at Will Call is a plus. Will continue to order parts from them in the future."
"Ordered online and picked up. Tustin Toyota online has excellent prices on parts and by picking up there is no shipping cost. There is also a dedicated place for online order pickup, so it is easy to get in and out quickly. Bravo!"
"Excellent service delivery date was accomplished product was great "
"Website was easy to navigate and find the parts I needed. All parts were in stock, very reasonably priced, and exactly as indicated. Toyota had my parts picked and ready for pickup in just a couple hours. The Will Call center in Tustin is a little tricky to find and there wasn't much parking but the overall experience was fantastic."
"It was easy to order online and pick up in store within a day of ordering the item. Best pace to order parts. "
"Jon hands down has the best customer service ! "
"Typical Tustin Toyota internet parts order experience - very quick delivery at exceptionally good price. "
"Shortly after placing an online order, I received an email with images from Jon T. same day wanting to confirm the correct part as two parts were offered from the VIN.
When picking up the part I expressed my thanks to Jon T. for confirming the correct part and preventing another transaction if the incorrect part was offered.
When asked, he also took the time to confirm three other additional part numbers for future replacement.
Thank you Jon T. for your diligence and excellent customer service!
All the Best,
Jonathan S."
"Order parts online and picking up at the dealership was really convenient. "