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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-10-01

Very satisfied

"Excellent service. Extremely quick delivery of my purchase. "


Verified
5/5

2018-10-01

Customer service

"Friendly and easy to deal with"


Verified
4/5

2018-09-30

Quick

"Part arrived in a few days, well packaged and no damage."


Verified
5/5

2018-09-30

excellent

"hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh"


Verified
5/5

2018-09-27

Good Customer support,

"answered all my questions, made some good suggestions, easy! I will return"


Verified
5/5

2018-09-27

on line

"Everything shipped even faster than expected and in perfect condition. "

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Verified
5/5

2018-09-27

Missing parts

"I purchased some crash bar supports for my BMW GS about 9 months ago but didn’t get around to installing them until recently only to discover a major part was missing from the bag.
I called Tourtech and let them know the situation and without a doubt or questioning they agreed to send the missing part and I had it in two days
"


Verified
5/5

2018-09-27

Above and beyond! Excellent!

"First time using Twisted Throttle (TT).

I ordered an item that was out of stock before I was set to head out on a big trip. When I emailed them about it I got a prompt response saying they would try and get it to me before my trip.

A few days later I got another email saying they expected the part to arrive in their Ontario warehouse and would make sure it was expedited to me in BC so I could have it before I left.

Absolutely amazing customer service. Above and beyond. I will be using Twisted Throttle again and again.
"

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Verified
5/5

2018-09-26

GREAT SERVICE

"The service from Twisted Throttle could not be better, however the Rox Risers could use some improvement. If you want to just go straight up with your bars they will work ok however if you also want to slope them back you have no way of tightening the bottom bolts, also you are severly limited as to how far you can tilt them."

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Verified
5/5

2018-09-25

Great product and great communication

" I bough the Denali led light from Twisted Throttle and was very happy with the quality of the product and the service provided"


Verified
5/5

2018-09-24

Satisfied sale

"Fast delivery and exactly as described. "

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Verified
5/5

2018-09-24

Great company. Great product. Great customer service.

"Thought had a problem at first with the insulation and thought maybe the part was not the right part. Call Twisted Throttle got a quick response and they we're willing to stand behind everything 100% for me, even returning a full refund. It wasn't the product, it was me not installing it properly. The whole message here is that they were willing to stand behind what they sold me 100%. Got a real person that speaks English and that is worth so much. Thank you twist the throttle, love the product and it is installed. Mike."


Verified
5/5

2018-09-24

Excellent all around

"Quick and easy. My issues with my points were addressed quickly"


Verified
5/5

2018-09-24

excellent

"have purchased many items from them over the years, always a good experience."


Verified
5/5

2018-09-24

Fast delivery. Love it!

"Correct orders and fast delivery. What else to say! :)"