"Bad costumer service and super slow shipping, I ordered my bike on 10/17/24 and today 11/09/24 still waiting…. "
"I was confused when I first started but after I called customer service I went back and placed my order "
"My experience with tx powersports was exactly what I wanted. They were very patient and informative about the products I needed. "
"They made the purchasing process so simple! Waiting on our shipment now but looking forward to working with them again! "
"I have ordered ATVs online a number of times over the years. I only buy from TX Power sports now.
After a few late deliveries and damaged goods from their competition, it's clear that TX Power sports has the best quality, lowest prices and I've never received a damaged shipment from them."
"The service was great! Ordered on a Monday bike was delivered the next day (I live in Texas)! Noticed a few things missing, handle bar pad and air tube for gas cap. Sent the customer support and email, answered same day and the two items are being mailed to me. Over all a great experience. "
"everything so far so good can't wait for delivery "
"Good service. Easy site to use"
"Got a great deal on a TM10 dirt bike!"
"I haven’t received my motorbike yet so I can’t write to much I just ordered yesterday! I will update when this shipping process begins!"
"I recently had a fairly terrible motorcycle crash that resulted in my 2021 Hawk DLX being totaled. It was from Txpowersports, and aside from the usual maintenance for this type, it was a great motorcycle. After much debate, I decided to go with their newest model. I called customer service and the lady was very friendly and answered all of my questions before going online to make a purchase. Very seamless and easy to navigate, I look forward to many more years of riding with a Hawk DLX. "
"The team worked very hard to meet my needs and assisted me by phone when the internet was giving me a very difficult time. So happy and excited to get my new scoot!"
"Looked on line saw good prices and reviews saw it was located in Arlington Tx the web site side come in store for pick up and receive additional discount and so I went I called ahead said they they had what I was looking for the tm10 110cc
And they did not and the one they were trying to sell me was a little bigger 125cc and out the door 1200 cash as oppose to the 650 on line puls tx and etc.. came out to a little over 800.
Higher price in store not cheaper
"
"If you buy from these people don't expect, to get any service for anything defective or damaged.
Over 3 days dealing with customer service about a leaking battery on a 1-week-old 4-wheeler. I called and have a 10 or 12 e mail chain and all I ever get is I have to check with my manager. My first call the person said we will send you a new one then I e mail and they have to think about it. The Sales rep OSCAR goes back and forth with me for several days and nothing gets done. I have a Kid with a new 4 wheeler and they want to get riding and I can't blame them. Long story longer I just bought one on Amazon for $30. I have purchased 2 ATV's this year from Tx Powersports this year! I forgot I had them assemble this one and a 4 year old could have done better save your $249 on assembly and do it yourself.
It will be the LAST purchase ever from them. Jim Lafford Conroe.TX"
"Ordered a bike from them. said free shipping.
Get a call the next day and said they wanted $250 for shipping.
Agreed to the fees at the point of sale.
Did not agree to an other fees.
The was told the could cancel the order. But for a 6% fee.
So either way, they wanted money that was not agreed apon."