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Product & services pricing
3.40/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.75/5
Customer service:
3.57/5
Return/Replacement policy:
2.50/5


1/5

2024-06-29

POOR customer service!!!!

"If you buy from these people don't expect, to get any service for anything defective or damaged.
Over 3 days dealing with customer service about a leaking battery on a 1-week-old 4-wheeler. I called and have a 10 or 12 e mail chain and all I ever get is I have to check with my manager. My first call the person said we will send you a new one then I e mail and they have to think about it. The Sales rep OSCAR goes back and forth with me for several days and nothing gets done. I have a Kid with a new 4 wheeler and they want to get riding and I can't blame them. Long story longer I just bought one on Amazon for $30. I have purchased 2 ATV's this year from Tx Powersports this year! I forgot I had them assemble this one and a 4 year old could have done better save your $249 on assembly and do it yourself.
It will be the LAST purchase ever from them. Jim Lafford Conroe.TX
"

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1/5

2024-05-31

hidden fee

"Ordered a bike from them. said free shipping.
Get a call the next day and said they wanted $250 for shipping.
Agreed to the fees at the point of sale.
Did not agree to an other fees.
The was told the could cancel the order. But for a 6% fee.
So either way, they wanted money that was not agreed apon.
"

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5/5

2024-05-25

Awesome

"Always available for help@"

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5/5

2024-05-15

First time purchaser

"Was hesitant about purchasing without seeing product and on top of that about doing it over the phone. Spoke with Angelica and she took me through the whole process answering every question I had. Delivery was within time she stated and delivery driver was so friendly! Our Vatacci Rover 300 golf cart arrived in perfect condition."

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5/5

2024-05-09

Excellent customer service

"Sunny & Daniela were awesome to work with. They made the purchasing process so easy. "

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5/5

2024-05-07

Recent purchase

"The experience I had was great! "

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5/5

2024-03-24

A Returning Customer

"With so many scams on internet, thankful for legit business w friendly, knowledgeable team w continued service after the sale!"

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5/5

2024-03-09

good service

"they’re help me and answer to me something I want to know, good dealer ship"

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5/5

2024-03-07

Bought a Hawk DLX..

"Fast friendly service.. nice down home feal with the Way they conduct their business..even though I'm 1,200 miles away.
"

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5/5

2024-03-01

Very happy with purchase

"Very happy with our purchase . Great communication was send a message a day before updating me on when my son’s four wheeler would be delivered and then received message when they were 30 minutes away from delivery.
My son love riding his new four wheeler.
"

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5/5

2024-03-01

Won't go through anyone else!

"Great service, decent pricing! I look forward to doing more business with TXPowersports. "

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5/5

2024-02-12

Very speedy response

"Bought.a bike from them quick service quick to respond would do business again "

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5/5

2023-12-25

Great company

"I was hesitant on buying an atv for my son offline, but I’m glad I went with TX Power-sports. The delivery guy wants the greatest but the people who took care of order and the customer service has been fabulous."

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5/5

2023-11-08

Very good after-sale service

"While the shipment (transportation) caused some damages on the dirt bike, their sales service is pretty good.
Their after-sale service is very responsible, including mailing me some parts promptly.
"

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5/5

2023-10-26

Very patient. Very professional

"Great experience I did my homework prior to purchase and found this to be a reputable business. I brought two dirt bikes for my grand children."

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