"We love our water ionizer! Tyent is a quality water filter and the service department is super!
Kudos to Jim and Lori for always being so helpful, courteous and professional!!"
"Each time I interact with Matthew I received awesome customer service with quick responses and accurate information."
"Love my products I got want more"
"Tyent USA truly stands behind its products. They have the best customer service so you can be assured that if something happens, they will take care of it. Jim, from the customer service department, was a pleasure to work with. I have referred Tyent USA to my family members and now 3 families own a Tyent machine."
"I’ve been dealing with Tyent for several years now. They are absolutely the best at providing what I need, making helpful recommendations and even handling exchanges. They are friendly and efficient, every single time!!! I have referred several of my friends to them. "
"There were some problems getting my order shipped out. Tyent followed up and made sure the problems were addressed. Thank you to Tyent for being conscientious to your customers needs and concerns. "
"Best service for a great product That’s always been my experience when I order my replacement filters. Keep up the good work."
"I’ve had my filter for 2 years now and know when I don’t drink my filtered water! These internal filters last much longer than the machine says! We kept testing the water and it was still at the appropriate levels months after we were “told” to replace the filters. Very very happy with our Tyent unit. Best investment ever!!!"
"I erroneous ordered the wrong filters for my ionizer. Customer Service had the correct filters delivered to me within two days, along with a prepaid label to ship the wrong filters back to them. There were no charges to me, and my mistake cost me nothing."
"I had a problem that was dealt with extremely professionally and quickly. So pleased to have chosen Tyent to supply our products at home. Outstanding."
"Always a good experience with Tyentusa and regarding technical issues, Jim is the best person to talk to. Thanx!"
"No trouble ordering. I received the package much sooner than the last order. Thank you! "
"Quick and very helpful and all resolved. Very grateful."
"It sure takes a long time to process orders and get them shipped. It is going to be 2 weeks from order to process and ship. Really?"
"We bought 2 sets of filters. The first set worked perfectly the second immediately told us to change the filters even after we had just done so. Now we've ordered 2 more sets. We are curious if these filters are recycled. They shouldn't need immediate changing after installation and that's what happened."