"I have placed many orders with them and I received a call each time stating that what I ordered is not available and it takes 3 to 4 weeks to get it and when i say it is okay, they hang up. When I call again, they try to sell me something different. They never send any thing you buy from them as advertised and they never communicate again after the first call."

"Just like others said, i was told "The item that you have ordered has been oversold and will not be available to us for approximately 4-6 weeks." "

"I had a very bad experience. After placing an order for the Sony DCR SR-82 I received an email confirmation of the order. Two days later I received another email asking me to call "Eddie". When I called I was told the the camera was backordered and that it would take 4-6 weeks to ship. When I said "OK" he promptly hung up without so much as another word. I then received an email informing me that my order had been cancelled. I called back to confirm. I was told that my order had been cancelled and I would be contacted when the cameras were back in stock. The agent (same one as before) promptly hung up again. Upon reading the other reviews of this store I am nervous about my personal information."

"I am disappointed the order with them.

I placed an order over the weekend (Canon camera 400D Xti) which showing in stock and received an e-mail two days later telling me that item has oversold and it backorder for 4-6 weeks.

I got this company from www.shopcartusa.com that showing over 3000 positive feedbacks.

They use same technical to cheat other people after I read this WEB review.
People should avoid order from this company.

"

"WRETCHED experience! Confirmed order online for Nikon 12-24mm lens in stock for immediate shipment; then received call to confirm credit card # & security code, and told this lens wasn't in stock as Nikon had discontinued it; sales guy told me why the Sigma lens was better & that it used the Nikon aspherical elements & internal lens - very high pressure sales & upselling & I could return it without any expense. I finally agreed but shortly called back to cancel order since I don't want a Sigma lens and had checked w/ NikonUSA who advised their lens is NOT discontinued. I had to call 4 times, each time treated horribly rudely, and told I should accept shipment then call to obtain return authorization - despite reading them their own posted policy - that to cancel an order already shipped, delivery should be refused. The sames sales rep advised me I should "listen to him or things would be 10x worse for" me... and since they have my credit card info - I'm sure he's right. This outfit uses highly disreputable business practices and should be put out of business and into jail. I am filing a complaint with New York Dept. of Consumer Affairs, and the Internet Crime Complaint Center. They also do business as RadioActive Electronics. AVOID AT ALL COST! "

"I purchased a Nikon D80 kit on 2Nov07. The kit was to include the camera, Nikkor 28-80 and 70-300 lenses, and some accessories, and was listed for $505. While making the purchase, Greg told me their store is a wholesaler, and thus the camera software is not included with the camera. He told me the software was an additional $299. It didn't sound right to me, but adding $299 to $505 brought the kit to close to other discount prices I have seen. Greg also upsold me on a 28-70 lens in lieu of the 28-80 and 70-300 lenses, claiming this was a much better quality lens. What he didn't tell me was this lens was a SIGMA lens, not Nikkor - I never would have made the purchase otherwise. In addition, the so-called trade-up cost an additional $172, when in reality Sigma sells this lens for $189 on their site. So the retail price of this lens is less than the retail price of the two Nikkor lenses I originally wanted, yet I was charged $172 above the Nikkor package price. Also, I contacted Nikon for clarification about the software, and they informed that even if the camera did not include the software, the software can be downloaded from their site FOR FREE! Lastly, I have not received a receipt or confirmation of my purchase (other than a verbal number), though Greg told me the item has already shipped.

As if I didn't feel stupid enough for falling for the upsell, I found out that Greg charged an extra $387 to my credit card after the fact. My credit card company said this was an authorized charge, but despite me telling her it absolutely was not she said I had to take this up with USA Photo Nation. Update 9Nov07: Item was shipped back and confirmed delivered via tracking. USA Photo Nation at first told me my refund would be issued within 48 hours of delivery - which would be today. When I called today I was told to call back on Monday. I sent SEVERAL e-mails to their Customer Service & Returns with no response. UPDATE: Item was returned unopened and confirmed received via FedEx trackg. I was at first told I would receive my refund in two days. When I called two days later to inquire (9Nov07), I was told to call back on the 12th. I called their Returns Department two days in a row (12th & 13th) and the phone rang for three minutes with no answer."

"This place is a joke I ordered a Canon Rebil XTI. Come to find out from reading the reviews here that the camera does not come with a US warranty and if you get the extended warranty and it needs to be repaired you need to send it to them with $150. If you wanted the camera with a US warranty it would cost additional $200.00 this place is a rip off buyers beware!!!!!"

"Second verse, same as the first. An additional $400 for a $250 camcorder. Cancelled with no opposition though. Do not order from this company."

"Very dissatisfied. I ordered EOS400D Digital Rebel XTi 10.1MP Digital SLR Camera (Black Body Only) (EOS-400D, EOS 400D, XTi) and received an email from ****@**** the next day. It told me that it will not be available for approximately 4-6 weeks and I can cancel it. I did replied the email and cancelled the order but never get the confirmation for my cancellation. Today (9/15/2007), the web site still lists the item "In stock" with cheaper price."

"Advertised special was a Canon S5 IS, without a package of accessories. 2 days after placing the order I received an email from "Craig" asking me to call. "Craig" told me the camera I had ordered was a "grey market" camera, manufactured in China, without warranty. He offered to upgrade me to a US market camera. I told him, there was absolutely no information onthe web site indicating theproduct advertised was "grey market" knockoff of the Japanese Cannon. I asked for the item I had ordered at the price they advertised. I was advised I could cancel the order and complain to my congressman. Avoid this company!!"

"Pretty much the same thing as I'm reading in other reviews... I ordered a Canon 30d, was called by the customer 'service' department, who tried to upsell me from a PC (polycarbonate body) to a magnesium body (turns out Canon only makes one kind of 30d, a magnesium/polycarbonate combo).
When I refused they told me my 2nd day delivery order would be delivered in 4 to 6 weeks from China. I cancelled."

"I wish I'd found this site sooner! I ordered a Canon Rebel XTi, body only, for a "great price." 20 minutes later, I received an e-mail to contact Peter in Customer Service, extension 211, to confirm my order.

The phonecall went much the way others have: I was asked why I chose to buy the Chinese-language body, and that I should upgrade. I promptly canceled my order. Peter told me there was a 7% restocking fee, which was ridiculous.

I ended up calling back and demanding the fee be taken off (even though it's a policy, they did not give full disclosure about the product, which cancels any obligation on my part, in my opinion). Peter and I went back and forth, he put me on hold a few times, did not honor my request to be transferred, and finally just put the phone down and refused to pick back up--essentially hanging up on me.

I had to call back, and this time pressed 0 to talk to the operator, and asked to speak to a manager. (Peter had said he was a manager, but I doubt that he was.) I was put in touch with JJ, who immediately canceled the restocking fee. Even then, he was not very customer-friendly.

Bad news all around."

"After reading the reviews from previious customers, I was weary of the store practices. I called them to inquire about the Canon XT Rebel Kit. I asked them what was in the box. they said nothing. I assked them if they removed the battery and charger form the box, They hung up on me. Be very careful and weary of this merchant."

"Ok, I ordered a Sony HDR HC7 for $499 over the weekend. After comparing prices I thought it sounded too good to be true, so I started researching the store by reading reviews...I was terrified!!! So Mon. morning I checked my e-mail and there was the classic, "please contact us concerning your order" message. I called and spoke to Eddie, he confirmed my shipping address and asked me did I need any batteries or lenses and I said, "no" he told me the camera would ship within the week. I then asked him if this was an American camera and he told me it was Chinese. I then told him to just cancel the order and he said
"ok" Within minutes I received a cancellation e-mail. So in light of all the bad reviews, and I totaly agree they have shady practices, they did not pressure me and they were not as rude as I anticipated, however, I would not recomend buying from these folks unless you speak and read Chinese. Go ahead and pay the full price for a camera and get the real thing. Thanks Reseller Ratings.com for the ability to research."

"A bait-and-switch, illegitimate, and unprofessional store. I followed the link through cnet and purchased a Nikon D80 Body-only with "too good to be true" price of $189. I read reviews prior to the purchase on cnet, which received pretty good amount of positives; I should've searched for more review sites, but as soon as I ordered, I got an email saying that this product was in back-order, when the website indicated a big red-bold "YES" that they had them IN STOCK.

I called the customer service, and the representative told me to wait for about 4-6 weeks and that I will then again get an email once the store gets the products in stock.

It's been 6 weeks and I felt like I was not going to get any email from them, so I called the customer service again. As soon as I gave him the order number, he just said that the product I ordered was a Chinese-product and that it does not include battery, charger, no nothing. He told me that I buy USA product which costs a lot more.

Why wasn't I told this before? He says there's no warranty and the website certainly did not say anything about these "not-included" items.

I told him to cancel the order, then in a matter of second he said "it's cancelled" in a very annoyed, unprofessional voice with a sigh. Then without futher, he HUNG UP.

I wasted time with this store. They tell one thing and then completely tell you a different thing. They will lie to you. DO NOT ORDER FROM THIS STORE. A complete fraud."