"Unless you need it "right now" and have your own truck to pick up at your local store, there is no reason NOT to order from US Appliance. The best prices, the best delivery, the best selection - I've ordered several times and will continue to order from them. The website is easy to use, the folks on the phone are courteous & know what they're talking about. Even the truck driver was on-time, friendly, and helped me get my new fridge in the garage."
"Good price, good products, no issues with delivery or service "
"Delivery driver did not watch what he was doing, and a broke an over hanging tree limb. He did not apologize, or offer to do anything about tree limb. But we really enjoy the Bosch dish washer. Did not appreciate the manner in which rebate was handled. Had to make numerous calls before I got rebate. When it was all said and done, it was not a check but a credit card."
"Very happy with it, except one of the units knobs wouldn't attach. We had to go to the hardware store. Other then that we love our hood."
"Once we ordered, there was no question on when and where. The whole process was easy from searching the product to receiving."
"THE LAND LORD GREAT DEAL 4 UNITES ON TIME"
"Everything went very well except it was a struggle to get actual receipts. Took 3 calls."
"Lower price by far, even across country. Delivery on time. My elderly mother's fridge gave up. We live more than 100 miles from her, so the delivery schedule was critical to us.
The delivery was on time and was perfect.
"
"I bought a Whirlpool under counter ice maker. When it finally arrived I had someone come and install it and within a few hours realized that it was not making ice. I called US Appliance back and was told to call Whirlpool. I called and arranged to have someone come out and look at it. It has multiple problems and had to be taken to the shop to be fixed. I call US Appliance to see if it was possible to replace it since it had several problems. I was told it wasn't their problem once I plugged it in. Well how am I supposed to know if it works if I don't plug it in???? So much for the 60 day return policy that is stated on my receipt! To me that is just poor customer service. I will not buy another thing from them and would suggest you be cautious too! "
"Ordered a grill with free shipping and it arrived in 3 days. Wonderful product and excellent service. "
"Received a $4,000 Tecnogas stove that was broken, reported within 1 hour of delivery since box was fine, and am being told they won't replace it because it is "concealed damage" so its my problem. Taking it up with my credit card and the manufacturer. Terrible company!"
"U S APPLIANCE IS A PHENOMENAL SHOPPING WEBSITE WITH GREAT CUSTOMER SERVICE (((ESPECIALLY FRANKO))) WITH PROFESSIONAL PACKAGING & FAST SHIPPING WILL DO BUSINESS WITH THIS COMPANY AGAIN LOVED THE PRICES TOO"
"Run as far and as fast as you can from this horrible company. Check them out on Yelp. I truly can't understand how they have these reviews.
https://www.yelp.com/biz/us-appliance-auburn-hills
They are crooked. Thieves. Liars and more. RUN AS FAST AS YOU CAN "
"us appliance delivered stove in a timely manner.
I have a couple of complaints about the stove.
first , the owner's manual lacks clarity and it does not tell where each oven unit is(( ie.)) infared, round, double broiler. aside from the manual the stove is an excellent choice.
Some people on line thought the backsplash was a downdraft.
it is not- it is a vent and the internal fan that keeps the outside of the stove cool and keeps the internal componets cool exhaust through this. The fan will stay on a few minutes after the oven is turned off.
I would recommend this stove to my friends and family.
my wife bakes a lot of bread , at least twice a week. and she loves the big wide oven
and the superb job it does turning out loaf after perfect loaf.
This is a huge step up from the regular homeowners 30 in. ranges.
gas is preferred over electric cook tops by most serious cooks. And electric is preferred over gas for baking. The Verona dual fuel is the perfect match. And at a reasonable price compared to some pro stoves.
we are very satisfied with the Verona."
"First, I have been a loyal customer for years - until now. Obviously something has changed. I bought a dishwasher ($900) that looked fine when delivered but they stacked something on it or dropped it causing the tub to be out of shape allowing water to leak. After running through hoops (pictures, repair man, etc) they said it was clearly damaged and shouldn't have been installed and it is my problem. Don't buy from this company"