ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-02-10

"Thank u very much for the great service, i thank whom ever invented this site, to assist many of us, who dare to have such an expensive automobile, the problem is when it was giving to you by a love one, before my mother passed away 5 years ago, she put this car under my name, so it means the world to me, but i am a single mother, who can barely makes it on a daily bases, but thank you so much for your auto parts, i am super satisfied, with my parts, and deliveries, always prompt.

thank you for such a great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-10

"Very pleased with this company. Customer service is very helpful and polite. The shipping of my order was done quickly and well packaged. The products are of good quality. I would recommend this company to others. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-02-08

"Over the past several years I have ordered parts from Auto Parts for my autos. I have found the website to be easy to use and informative. I am always quickly able to fdind the part that I need. Ordering the parts is simple. Parts seem to be always in stock and shipped imediatly. I have never had to return a part becouse of an error in ordering or beeing defective."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-07

"overall usautoparts you are the best when it come to autoparts from a pin to an anchor"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-07

"Great experience correct part, good price and delivered quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-07

"Good price and reasonably fast shipping.
One item I ordered was supposedly in stock then after a couple days I received an e-mail that it is not in stock and they cannot get it - which had a big impact on my project.
The search is not real effective & it does not seem to recognize most oem part numbers. The categories to the left take a while to sort through to find the correct parts, then I have to weed through lots of 'universal' parts that would never even work on my vehicle.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-06

"I am happy although one part i ordered, was out of stock. I was told they would look for another vender but i never got a response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-05

"I have loved dealing with US Auto Parts. Their prices have been great, the parts fit right the first time... It is just a great place for the DIY guy to buy parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"I was very pleased with my experience with US Auto Parts. Their site is easy to navigate and their prices are very competitive. Everything arrived in a timely fashion. I would order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"Huge list of parts,i compared prices to 4 other stores and they weren't close. Shipping was low and quick,will purchase again and again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-03

"Very large catalog of parts for my German car. Excellent shipping speed.

Well pleased with both of my orders.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-28

"During these hard economic times, I am a firm believer in doing it yourself unless it’s more costly to fix your own incompetence. Plus, taking your vehicle to service shops could mean countless charges, and long wait times for something that you probably could have done yourself, quicker and cheaper. That being said, the staff at US AUTO Parts really helped me find the products that I needed to finish my do-it-yourself “project”. With their easy to use website, full descriptions, and pictures, I was in and out in a few minutes. Did I mention how awesome it is to not have to wait for parking spots to open, or look around disheveled disorganized parts shops, or stand on long cashier lines? US Auto Parts made it easy. Click, Click, Pay, and you’re done. With Fast Shipping and Reliable Service in the comfort of your own home, who could ask for more? There's nothing like a company that puts the power back in your hands. US Auto Parts, Fighting for the Home Team."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-28

"US Parts had the most competetive prices after shopping around on line. I recieved my shipment on time and was please with the overall service.

Thanks Dannie Martin
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-01-27

"Volkswagen Golf Replacement Ignition Coil Golf Replacement.
Ford Ranger Replacement Tailgate Handle Ranger Replacement.
Ford Ranger Replacement Door Handle Ranger Replacement.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-27

"Invoice went very well and it arrived on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges