"I updagraded to the 2 day shipping for our order. After not receiving, I contacted customer service and she stated our products were out of stock. I asked to cancel the order which was an option she gave me, but apparently my email was not checked 72 hours after I sent it because she wrote me back 3 days later saying it already shipped. I should have at least been refunded the overage in shipping but it was not addressed at all. Will never shop here again. "

"The website is so easy to navigate. Fun to use.
I would have rated my experience 5 Stars, except the items I ordered and received are less than perfect. Workmanship and fabric are just fine, but the flag-stick is too short for the size of flag. When inserted in ground, the flags drag on the dirt. Sticks need to be longer. I will end up buying longer dowels at lumber store and replace the short sticks provided."

"I have received neither the banners that I ordered in June of this year nor the refund that I was promised when they could not be delivered. No, I would not recommend this business.

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"fast shipping and love my flags. good quality"

"Easy to order and got them exactly when they said my package would arrive. Very pleased and will be ordering more. Thank you very much."

"Because of a computer era . I never received my order.i was still charged shipping. I called to try to work it out and after twenty minutes wait time each time you call .they get mad and hang up on you. Never again. "

"I ordered an item on June 20, and today is August 1st. The system says "Processing" and it has said that for over a month. The phone experience is not any better. I called six times, and waited over an hour before my call was taken. When the call was answered, she told me that you are short on employees, and that has caused the delays. I'm sorry, but this is not important to the customer. You are selling products (or not). I am totally disappointed in this company, and you have the nerve to send me a SURVEY? The least you could do would be to call your customer or leave some form of notice to expect delays. I'm spending over $100.00 on a product that you appear to have readily accessible, but that is misleading. For anyone attempting to order something other than flags, this is just NOT the place to shop. I want the product, but I feel totally unhappy!"

"I am pleased with the cabinet, the engraved plaque was not on it, or with it which was very disappointing! The glass was loose and will have to be glued into the frame. I wanted the little plaque so when I leave this earth the next generation will know about the flag who it was given in memory of by having name and information. "

"Have always gave me VERY good service. I have purchased flags for several years and when I asked about one that might hold up better to the AZ sun they suggested a less expensive one. I have not tried it yet as I still have a couple of the more expensive ones left. Will try the new ones when I use up the others. "

"US Flag store made it this order easy and painless. Great products and quick shipping. "

"fast shipping nice Flags and a good PRICE"

"Ordering was easy, received promptly. The flag ties that were supposed to be included were missing but since other reviews deemed them useless, this was not a big problem. As indicated by other reviewers, minor modifications to the pole are required in order to successfully hang a flag from it. However, it is now flying high and the price was definitely right for the low end consumer. We are completely satisfied with this purchase and appreciate that US Flag goes out of its way to confirm our receipt of the product and satisfaction with it."

"I needed a longer flagpole than 6 feet long and wanted a spinner style so this was my choice and I'm very happy with it."

"On the 16th of June of 2018 I mistakenly ordered the wrong size of flag display case. I have sent the case back as per instructions for exchange for the proper size and I am waiting to hear about the status of the replacement case. "

"When we had to return our first order because of a mistake that was made on our part, the customer service group was great in getting the return labels and providing a full credit for the return. The alternate flag is flying proudly at the end of our driveway and many have commented on how nice it looks. Great quality product at a reasonable price."