"Our child moves around to multiple rooms each day with different teachers. The inconsistency presents a challenge to her learning and comfort level."
"We love U-Gro. We are having such a positive experience. Our daughter enjoys being there and happily talks about what she is learning and the relationships she is forming with her teacher and peers. The opportunity for Soccer Shots is wonderful as well. I love the SproutAbout App and live streaming options as well as the updates throughout my daughter's day. Kudos to all staff for helping to create a warm and welcoming environment."
"Pretty good experience and a huge improvement from when we started"
"Great. Love the support from the staff, the app, the live-streaming and all the activities he can participate in. He loves the school. Thank"
"Consistency across classrooms regarding the level of care and attention as well as engaging activities. I would love to see my child get opportunities to explore more things that he wouldn’t at home such as messy play, more cultural items, cooperative activities, independence,"
"We enjoy the school program, the teachers and the school structure, the only challenge has been the frequent class change which has been stressing for our baby. In less than 6 mo, this is third class she has been. Each time a different teacher, different environment and classmates."
"Amazing experience! Teachers and leadership provide excellent care and are very responsive. Cannot say enough good things. This has been our third daycare and by far the best."
"My daughter has been enjoying the teachers, Alexa has been very supportive to Naomi’s growth, development and socializing ."
"We are loving the teacher, Emily, she has taken a very good care and gives the attention that we need for our daughter."
"We love Hershey UGRO. The leadership and teachers have an invested and genuine love of children. We made the best choice by sending our daughter here. She had a close knit network of friends and already has so many kindergarten readiness skills. It's going to be a hard day when we graduate from UGRO Hershey."
"We love my son’s teachers!"
"We love the teachers and were sad to see so many wonderful people move to other daycares in our community. We considered leaving for that reason but chose to stay with Ugro Hershey. Since then we've seen more consistency in staffing and hope that higher management does everything in their power to compensate and recruit staff."
"The registration process is terrible. It's 2023, we have these things called computers where you can enter common info once (address, names, phone numbers etc) and then apply that to whatever form/section is necessary. Instead you have these massive packets of forms to fill out with redundant, repeated information. I gave carpal tunnel from filling these out. It's not 1960, update your process already, terrible"
"Teachers have been great! Hard to find administration to talk with them. Wish there were more non-nap classrooms for pre-k. Often a lot of switching classrooms due to lack of teachers."
"Teachers and enrollment are down at least 50% but admin personnel remain at regular levels. How do you justify these admin costs when everything else is down significantly? It seems like you want to overcharge when enrollment doesn’t justify it."