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U-S-A-Store.com

4 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2023-05-14

WORST COMPANY/SCAM

"I bought an air conditioner from this company and it does not work AT ALL. They refused to give me a refund! They are SCAMMERS!"

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Verified
1/5

2005-09-03

"I ordered and paid for a Philips Sonicare several weeks ago. Shipping method was to be first class.
Have not heard from USA Store.com or seen any charge to my visa card? Confirmation print out has no tracking number, only order #u-s-a-store-1691. Please let me know what happened?
"

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
N/A

Verified
5/5

2004-10-13

"Wonderful store,great shipping items are fantastic."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
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Resolving problems
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Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2004-02-27

"After not hearing from these people for a week after placing my order I e-mailed them to see what was up. They said they would ship my order in two days. So I waited another 4 days, still with no word from them. Finally I e-mailed them yet again and they said my order would go out that night. This time it actually went out when they said. However they shipped it USPS eventhough I specified UPS. The spelling grammar mistakes on the site should have turned me away."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site