"I was diagnosed by one of their licensed mental health professionals and received both housing and airline ESA.
Great service!"
"The experience has been amazing. You guys really help with all the questions and doubts that I had. I travel this Christmas for the first time with my Dog. She did amazing looking out of the window the whole flight. The flight attendant says that she never had a dog that quiet and calm in a airplane. She just figure out my dog was in the airplane when we arrived to the destination. I can’t complain at all. Thank you very much for everything. "
"Very friendly, helpful and professional. "
"Thanks for making the process simple, the value of your certification has already improved my life and the emotional state of others. My little poodle of 7lbs has put a smile on many faces including a soldier in uniform that had just returned from Afghanistan, as well as a small child with Downs Syndrome, Benni’s presence gives love and hope to all. I’m proud that she gives me comfort and beyond proud that she helps many others! As a nurse and professional dog trainer I find great value in the ability of animals to instinctively know they are needed by the human. God Bless them all."
"I would look elsewhere. The psychiatrist I spoke with spoke with me for all of six minutes before denying me. The doctors are completely rushed. "
"Thanks so much from your friends in Cali. Lucky, my dog, is my best therapy and we are both very happy now. "
"Dr. Stephanie White is truly amazing. I did my research before finding US Service Animals because there are so many scammers and fake companies out there. And boy am I thankful I did. I am beyond happy with the customer service and the level of competence with the doctors that work with this company. They went above and beyond to help me when I was having issues with my apartment complex. Not only that but their legal team even helped me - which was such a relief, let me tell you. I'm just very happy and thankful and hope this helps someone else find this team of amazing people like I did. "
"Good flight, no problems at airports. Thanks again."
"Not sure if the website has a glitch that is preventing from transactions to process but I will say that this is outrageous! I filled all the application on their website and put my credit card information and clicked on "complete order" and the website has been "processing" that information for over two hours now! (no joke, the information all there and it's stuck loading) but this is not the worst thing at all!
After I check my bank account I see that I've been already charged for this "loading" order! (no other confirmation sent to me or any confirmation page... just loading)
But this is not the worst thing at all yet!!!
I was charged twice. this website charged my bank account twice and now I have to deal with the hassle of getting my finances in order to account for a debit that should have not happened!
Not only I don't have my registration but I've also been charged double...
The website has no number to call for customer support and the "chat/email" service they have for support has not responded to me for over 24 hours.
- If any administrator or manager from this agency sees this review please communicate with me immediately (I have sent contact information through the website)
Bad experience. "
"I am so happy today because I found this website. Your customer service helped me every bit of the way. They helped me get my dog registered as an emotional support animal and after I spoke with your physician, I received a doctor letter quickly and was able to produce this to my landlord who allowed me to keep my dog. I am traveling to Phoenix in a few days and I will be able to fly with my dog - which helps my anxiety among other issues, especially when flying! I am so thankful for you and your team. You really are doing a good service for us all."