"Received a generous amount of wildflower seeds for our backyard garden. Unfortunately the package was received damaged and most of the seeds had fallen out of the package. I called customer service and they immediately shipped me the replacements without any issue or delay . The packages state an impressive germination rate, so, I am excited to see the results!!"
"Canceled the order but apparently they never canceled it. Ended up getting it months later. I had already ordered other seeds else where and had completely forgot about buying this and then canceling. Emailed customer service never got an answer???"
"I ordered some seeds, seed potato variety pack, and asparagus roots. The seeds have all germinated well. The asparagus roots look fine, but the seed potatoes do not. When I received my shipment, one fairly large (approximately ¼ lb.) potato was already rotted. Many of the large potatoes only came with one shriveled up eye - making it difficult to cut them up with the “ at least one eye” rule. I am still putting what I can into the ground. Fingers crossed for a bountiful harvest. "
"Potatoes arrived in a damp cardboard box that was tightly sealed on the outside all around with heavy shipping plastic. I opened the package within a half hour. 12 ounces of the Yukon Golds were rotted and am waiting to see if any other potatoes start rotting. I have them spread out to chit before planting so can easily monitor them. The potatoes are a nice size and look good, except for the rot. It said two day delivery, but must have set in the packaging for a few days unable to breathe before shipping. Not good."
"Preordered last fall, waited all winter for spring shipping. Now my bare root babies are soaking up some water for planting tomorrow! Cant wait!!"
"Very healthy plants, shipped quickly and arrived in great shape...can't wait to taste these !!"
"Urban Farmer sweet potato plants came on time. I had several notifications on the status. The plants arrived in good shape. "
"Ordered months ago and I'm still waiting for my Asparagus plants. Been picking my other Asparagus field for several weeks so it's really late to try to plant Asparagus in the south. If the plants arrive in poor condition like I expect, I may need to solve my problem with a credit card dispute. "
"My slips came wilted after 8 days in transport. Why does the USPO take so long. It remains to be seen if they produce, I did plant them immediately and watered them in. Only time will tell. I have purchased from UF before and have been happy with your service. I think you should think about a different carrier."
"I did not receive all of my seed order nor did I get refunded for the ones not sent! I then get my sweet potatoe slips, all of which were frozen! As for both orders I have never received any feedback from the company! "
"I received my order within a week. They had all of my purchases in stock. This was my second time using this company."
"Normally, I am extremely pleased with Urban Farmer but this order included a New Jersey blueberry plant. It was very small with 2 branches and one branch was broken as well as dead/dying. I will just stick with seed orders."
"As always, a great selection to choose from and lightning fast order fulfillment. Great business to work with! Thanks for what you do!"
"I just recieved the 3 blackberry plants I pre-ordered and couldn't happier. I am becoming a regular orderer on their website and look forward to seeing it all mature. "
"Ordered Honeoye berries appropriate for my zone and they arrived ahead of schedule and in excellent condition. All 50 were rooted well and I expect great success. Working with Laura in Customer Service was fantastic. I sent her a picture of the plants I was sent
Thank you
Charles, Columbia Falls Montana "