"I highly recommend buying Berkline furniture from Ultimate Home Entertainment (Roman). He is extremely knowledgeable about home theater seating and couches. He offers absolutely the best prices I could find locally or through the internet. In addition, the furniture arrived a couple weeks ahead of schedule which was great for us! I found out about his excellent service, prices and reputation on AVS forum. Thanks Roman!"
"I ordered 3 individual Berkline 13175 chairs and Roman was very helpful educating and assisting me in choosing an option for my room. The service was great and I felt comfortable and informed during the entire process. When I need additional seating Roman will be the first person I call. Chairs arrived as advertised and within the agreed upon timeframe I requested. Shop with Roman for a fair price and piece of mind."
"I purchased a Berkline 45002 recliner from Ultimate Home Entertainment and could not be happier. Roman was EXTREMELY helpful and quickly answered all of my questions. The service was very professional and I plan to buy a few more chairs from this company. "
"I purchased an Infocus SP9602 from Ultimate Home Entertaiment. Roman was pleasant and helpful to work with. I paid by money order and received my projector just a few days later. My new projector has been wonderful. I registered my projector warranty at Infocus with Ultimate Home Entertainment as my authorized dealer. Thanks UHE!"
"I searched all over the internet and local stores for theater seats. Roman couldn't be beat. Usually when you buy best price you will sacrifice service but not in this case, Roman made the transaction painless and I had the Berkline 13217's at my door in two days. Great chairs! Great company!"
"Outstanding Customer Service & Communication. Quick Shipping on my 8 Berkline Chairs. If youre in the market for theater chairs look no further than Ultimate Home Entertainment! A+"
"I ordered 2 rows of seating and a screen from Roman. He was very helpful in trying to figure out what I needed and finding the right products. Roman's prices on both the screen and seats were significantly cheaper than my local stores and anything else I could find online. I was a little hesitant in sending a check to someone across the country whom I had never met. Based on the reviews, I decided to do so and received my merchandised as promised. There was a little delay on the seating due to a back order on the leather I chose. Roman kept me informed even though the shipping date changed. I highly recommend this company. "
"I bought 2 rows of powered Berkline recliners from UHE. Roman was very helpful, polite and knowledgeable and didn't mind my many phone calls to clarify several matters. "
"While doing a complete internet scan for Berkline chairs, I found Roman's name and company popping up all over various forums with positive reviews. So I included him in my mass emailers asking questions about the chairs (as this would be my first Berkline/chair purchase). Without question the best experience I've ever had. I must have sent at least 20 emails back and forth trying to learn and determine what chair model I thought I wanted, type of leather, etc. Roman doesn't push you toward any chair, he actually listens to your thoughts and bases recommendations accordingly. And he did all this without even remotely having any indication that I was going to actually buy them and from him. Truly the single best sales experience I have ever had. Every story you read on here and AVS Forums is completely 100% true.
I found the best price on my Berkline 45002 four chairs with Roman and Ultimate Home Entertainment. I also found the absolute best customer service I have ever experienced and I buy a lot of stuff.
Whether you know what you want, are a home theater expert or not, Roman and UHE is the place to go. You are gonna find world class customer service along with the best price in town. It's like revisiting generations past when merchants actually understood that was the best way to gain business.
I will recommend to every person who sets foot in my basement theater without question or reservation. 6 stars out of 5!"
"I have been looking at theater chairs for over a year. With so many options out there it is hard to decide on a brand and model.
As I did more and more research, Roman's name kept coming up. He was strongly recommended by folks in the AVS forum.
I decided to reach out to Roman an get pricing on a set of 7 Berkline 13175's. I found his response to be quick and his attention to detail tremendous. His communication and customer service is second to none.
The process was seamless and the chairs arrived as promised. The chairs are comfortable and fit the space to a tee. I am truely happy based on ordering them site unseen.
I would recommend Roman to anyone looking for theater chairs. You will get the best pricing possible and true customer service. "
"I ordered 4 12003 in bonded leather from Roman,
they arrived in a week in perfect condition.
The price was about $1,000 lower than local stores. I would not hesitate to buy from him again. He was very kind and professional through the whole process, I recomend him over and over again."
"Purchased a set of Berkline 13175 chairs from Ultimate Home Entertainment and of the three black chairs ordered, one was brown. Sent Roman a email Friday evening around 11:30pm and he responded around midnight. Found out that Berkline has mis-labeled one of the boxes, but no problem. Arranged for replacement chair to be sent out Monday, and by Wednesday, delivery company was calling to schedule delivery of new chair.
Couldn't ask for better service after the sale, and you won't find better pricing, believe me I looked around!!
Wife and family love the new seating and Roman couldn't have been more helpful. Outstanding company who I won't hesitate to recommend to anyone looking for home theater seating!! "
"I purchased a set of Berkline Theater Chairs from Ultimate Home Entertainment and could not be more pleased with both the chairs and the experience.
Roman was first rate in his communications and customer service. He answered emails immediately and accurately, an was more than willing to share advise on the item I bought and others I inquired on.
The chairs are fantastic. Very high quality, and I easily would have paid 25-50% more buying locally.
I am a relatively picky person when it comes to products and services. I strongly recommend Ultimate Home Entertainment and would absolutely purchase from them again."
"I purchased 8 berkline chairs from Roman cross-country. I have followed some of his transactions via AVS Forum and found that feedback to be positive, so I took the plunge. Prices were very favorable (out of state, so no Tax too!) and he blew away local offers. Roman answered my emails extremely quickly, usually within hours or minutes, at all times of the day. While I probably could have called and had a 20 min conversation, he was helpful with answering my Q's.
Thank You.
Eric T. - Chicago Area"
"I can't express how pleased we are with these chairs. My wife and I absolutely love them! I'm equally pleased with Roman's patience, dedication and helpfulness. We're extremely satisfied with the price we paid as well. This entire experience has been pleasant with no surprises.
Do yourself a favor. Check with Roman when shopping for home theater seating. Give him a call.
See, there are tons of websites selling home theater seating. They all have 1-800 numbers prominently emblazoned on their banners, and they have loads of inventory from which to choose at competitive prices. They make promises of immediate shipping, of free tactile transducers, of riches, fame and glory. They all look impressive.
They all ignore your phone calls, your voicemails, and your emails. They want your payment and to be left alone. Then maybe eventually, when they get around to it, you'll get your order in a few months if you're lucky.
On the other hand, Roman at rtheaters.com does business the way business should be done. He answers his phone. He responds to emails. He is patient and helpful, offers VERY competitive pricing, and ships as soon as he receives payment."