"Easy to find what I wanted and order. Now let's see when I get it ."
"Shipping too high for the cost"
“Shipping charges are an unfortunate reality with e-shopping these days. As fuel costs and inflation are rising, carriers are passing on the shipping charges all around. The good news for our items, however, is that we have had very limited price increases on our existing catalog up until this point. Also, all orders on Umarex USA over $139.99 ship for free all the time. ”
"After "successfully regeneration" it dumped the shopping cart. So I tried to register again. That attempt failed. So, I put my item in the cart again. And tried to checkout as a guest. It showed 2 of my item in the cart. Luckily I fixed it. "
“We are very sorry for the difficulty you experienced at check-out. we are working on revamping our website to create a smoother check out and browsing experience.”
"I’ve tried at least 4 different addresses to have an airsoft gun sent to me but each time it returned an error about matching addresses for my card and the billing address. I triple checked the addresses and even matched them to the exact letter and STILL got this error. I looked into the shipping laws and realistically it shouldn’t have been a problem with at least one of the addresses I tried."
“The address attached to you card must match the billing address exactly. Attempting different addresses that are different from the billing address that is actually attached to the card wil result in incomplete orders.”
"your data base needs to be updated. Still showing old zip for billing. has been changed for almost 20 years"
“Customer information must be changed by the customer. We have no way to change this information. ”
"Upon finishing the data to register myself, a message was issued telling me that you guys have a glitch in the system and cannot
register me.
With cart already filled I had no other option than make it as a GUEST.
Let's hope the glitch will be fixed in no time.
Written by Peter A. Koppany "
"Cool wish shipping was cheaper but still best price I've found."
"There were way too many prompts to confirm “I Am not a robot”. "
"Easy to do, but a part I needed is out of stock."
"recommended air gun ammo is not obviously differntiated between bbs and pellets"
"I WAS MISSING THE PROBE, COULD NOT AIR UP. I HAD TO ORDER PROBES"
"I love how easy it is to use there site."
"I've owned several other pcps and they have excellent customer service"
"Complicated having to repeat everything many times
Can I see all the images clearly for verification
Much easier to make a call"
"HAD A PROBLEM AND THE CUSTOMER SERVICE REP WALKED ME THRU AND IT WAS GOOD TO GO. "
A rep from Umarex, UmarexUSA, has responded:
“Thank you very much for shopping with Umarex!”