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Uncle Wilson's Superstore

1 reviews
1.25 / 5


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0.00/5
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Verified
2/5

2010-04-05

"I ordered a pair of Hippo VBs from Uncle Wilson's about a week ago. Shipping was free, and was quite fast (under a business week) for the product coming from Korea. There's only one other store I know of that offers the Hippo VBs to U.S. customers so I'm happy to report Uncle Wilson's is a great choice. I used paypal to pay and everything went smoothly.

edit: I've since had to experience the disappointing part of Uncle Wilson's Superstore... returning a product. Sadly my headphones were having some issues, which I emailed to Uncle Wilson. They told me to send in my hippos without the silicone ear buds. I wasn't a fan of having to pay my own shipping, but whatever. After shipping them off I was never updated on the progress of my return. I had to email them myself to make sure they got it, and then never got a tracking number. The worst part was that they SENT MY REPLACEMENT TO THE WRONG ADDRESS! They asked me to confirm my return address, which I told them had changed since I ordered. I included the new address in an email and inside my returned package as well. They still sent to the old address, so if I didn't still have contact with my old land lord I'd never have received my headphones. Another issue is that they returned the headphones with the wrong bass plate on them... I didn't get a new package with all the accessories, they gave me only refurbished headphones that only included one set of plates which were NOT the ones I sent them with. These are a bunch of annoying problems that will make me check out other options before ordering from them again.
"

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