ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2010-02-07

"At the end of December I ordered a 1 M-Audio Axiom 25 Key USB MIDI Keyboard + REASON 4.0 Combo @ $459.00
REASON is synthesizer software.

REASON is a joy to work with. The documentation/help files are excellent -- in just a few hours of opening boxes I was making music. M-AUDIO's documentation on the other hand is nearly worthless. If not for the superior REASON software, which completes most of the setup for you, I would still be staring at the Axiom User Guide and scratching my head (it looks like English, but what are they saying?) In spite of the lousy documentation from Axiom the software/hardware combo is fantastic -- I can make music without knowing too much about all the controls on the MIDI keyboard. Using REASON is nearly intuitive. (btw: Unique Squared must have been short of 25 key Axioms the day of my order, so a substitution was made and a 49 key unit was sent at no extra charge. KUDOS to Unique Squared for a timely delivery and great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-03

"I ordered an Audio Technica AT2020 USB Mic from Unique Squared and couldn't be happier with my purchase. Yes, the product is awesome...but it's the customer service from Unique Squared that really impressed me. They shipped my equipment extremely fast and have communicated with me before AND after delivery. They really care about their customers and I will gladly purchase from them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-20

"I would like to Highlight the exellence of service and professionalisme of Unique Squared as reseller in particular of Marantz products.
I have purchased from them a Marantz PDM620 Portable Digital Recorder the 10 March 2008 and unfortunately by the end of 2009 the product was failing, refusing to switch on.
I have contacted by Email Unique Squared, reporting the failure of the product. They were all the time responding quickly and accuratly and they offered me the two years warranty although I am not a USA citizen.
They offered me a complete free exchange of the product with a completely new one with in addition of the 2Go memory stick an additionnal 4 Go one.
I am to day a completely satisfied consumer of the Unique Squared company and without any hesitation I warmly recommand them for consideration of new potential clients contemplating to order electronic product where the warranty is a great part of the value of the product.
Congratulation for their service excellence and their reactivity by Email correspondance.
Jean Montenot from France
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-09

"Excellent prices, fast shipping. Looking here first for all my pro audio gear needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-30

"Awesome - Item arrived a day early! Highly recommended.

One drawback is they don't do phone orders unless you're having a problem ordering online. I was hoping to get a discount over the phone...never hurts to ask, right? :)

I ordered the Zoom H4n kit with the stand and 16GB card - what a deal! Other sites (including the very popular **photovideo.com) had the same item for the same price WITHOUT the mic stand and 16GB card! Again, amazing price!

The only bad thing I could think of would be their packaging - wow! I think they used a maximum of TWO pieces of tape - one on the top, one on the bottom! UPS delivered the package, I brought it inside and the bottom blew open. I quickly checked the package contents - everything was fine, but really! The only padding was some brown paper. Like I said, everything was fine. But be aware that things might get a little bumped around in shipping considering the packaging. I'm rating the 'shipping' part of the review only at 'Very Good' because of the job they did. But hey - it was FREE shipping! I received my package in exactly one week (ordered Monday, received next Monday) - I live in Minnesota.

Aside from the packaging issue, I would order again for sure!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-26

"Ordered product Monday, had it by Wednesday with free shipping. I was very impressed with the speed and the sales staff for actually knowing what they are talking about. Kudos to Unique. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-20

"i ordered 3 crown xls 802 power amplifiers from this company thru amazon and i not only saved one hundred dollars per amp but they shipped the same day free shipping and it arrived the day they said, i was so satisfied i bought another 802 from them. good people to do business with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A