"Got what I ordered pretty quickly and it is installed and working perfectly. Ordered a DVD drive. Credit card was charged same day, and order shipped same day... not too shabby!

Website was easy to navigate, simple, but check-out a little slow. Maybe it was my internet or they were doing a check on me? Not sure. Either way I am happy."

"They have very good prices, but just hope nothing goes wrong.

I ordered a refurbished Plextor PX-715/UF (external USB DVD/RW). I received the unit and it worked fine for reading CDs but would not recognize any DVDs (including the software DVD that came with it). Unity claimed that it was not their problem and I would have to deal with the Plextor warranty even though it arrived DOA. I have never had any retailer before tell me that a DOA item (refurbished or not) was not their problem.

Only after I threatened to contest the charge with the credit card company (and send the drive back) did Unity finally agreed to RMA the drive and send me a "new" one. According to normal Unity policy, I had to pay the shipping charge for the return.

I received the new drive and it was completely DOA (nothing worked). At this point, I returned the drive (at my expense again) for a refund.

I did receive the refund fairly quickly but it was only for the purchase price (not shipping).

Net result was a couple months aggravation, $35 spent on shipping fees, and nothing to show for it.

I will never be buying anything from Unity again."

"I ordered a remanufactured printer drum for my HP Laser Jet 1100 printer on October 4th, 2005 for a much better price ($18.95) than anyplace else. Shipping was a little higher than I think it should have been at $7.50, but it got here in just a few days in perfect condition and it has worked brilliantly in my printer, so it's all good.

So, I easily and highly recommend Unity Electronics."

"I bought the ViewSonic VE173-3 LCD monitor. Rather nice monitor 17 inches with very fast refresh. Priceshopped it extensively before finding it at Unity Electronics website. They had the lowest price and the highest customer rating. I received the monitor 3 days after purchasing it. Very Happy!"

"Found a great deal on a refurbed Dell 2001FP 20 inch monitor, actually found it on Daily Deals at smarterdeals but it lead me to unityelectronics. I called in to make sure this would work with my NVidia card and they answered all my questions. Since I live in San Francisco Bay Area I was able to pick up the monitor right from their warehouse later that same day. Great bunch of people, knowledgeable and friendly! Monitor working great and it was a kickin deal. HIGHLY RECOMMEND!"

"I have dealed with Ray on this purchase which was a refurbished Palm Tungsten T. It came with a drifting digitizer. While not happy with the product as it would have been nice if it had worked properly, the customer service was the best I have experienced in the electronic mail order business. They offered to replace or refund with no argument and were patient, pleasent and prompt with dealing with me. I have not sent the unit back yet but will report on the expediency of the refund once they receive it and process the refund. My customer service agent was Ray and he was the best. Thanks again and I look forward to doing business with you in the future."

"We bought a portable DVD player from Unity Electronics on the 14th of March. We checked the part number on several comparison engines like smarterdeals and froogle, and Unity came up the least expensive. Their site offered a detailed description of the player plus multiple pictures of the player: the box it came in as well as what it came with. They were very thorough! We received the player 4 days later. Kids love it! This was our first time ordering from Unity Electronics and we will order from them again."

"I am buy Advueu monitor it was brand new. I am receive monitor and very happy with it. "

"Best place for hard to find Palm PDA parts. I bought replacement screen and digitizer for my old Palm 515 for less than half of what Palm store charges. Found them on smarterdeals.com, ordered in the morning, got my email with confirmation of the order and another email with tracking number, got the parts 3 days later. WOW! "

"As a repeat customer of Unity Electronics all I have to say is these people do A+ job. Over the past six months I bought a wide variety of things from them. I bought digital cameras, monitors and hard drives. There were no surprises: things were ALWAYS as advertised. Refurbished things were clean and worked perfectly and brand new products were same as from retail stores only MUCH cheaper. Prices are consistently good enough for me to resell these things at ebay and make a desent side income. A+ company and pleasure to deal with."

"Ordered a 15" princeton monitor (refurbished) as a christmas present on Dec. 9, shipment time was satisfactory - didn't find out it was defunct until dec. 25 when the present was opened. Unity Electronics was contacted for replacement purposes, and they sent us to princeton to handle the replacement, princeton has now sent us back to unity electronics.
This is ridiculous, and unless quick action is taken, I will not be ordering from them again."

"Just what the good doctor ordered - bigger monitor to replace my old one. I got a refurbished 17" monitor, after getting my questions answered. Thank you Unity!"

"My IT Department ordered 60 units of the ST373307FC Seagate Fibre channel Hard Drives. We were able to will-call these and save a few bucks on freight. I am happy to report that almost 3 weeks later all drives have been installed and all are working 100%. Unity had by far lowest prices on these 73gig drives and we were a little apprehensive since the deal appeared to be a little too good but the drives were just fine and my IT crew is real happy. Everyone I spoke with at Unity is polite, professional, and actually speaks English which is a real treat if you ever done business with some of the other Silicon Valley "sellers"."

"Ordered a couple of electonic toys and got them in time for Christmas. Got a 256MB Cirago MP3 player, a 17" Princeton monitor, and a 40 gig pocket hard drive. My order came in 3 days. "

"I got a refurbished 20" monitor, reolaced it once, and the replacement went bad after the original 90 day warrantee was past. They replaced it antway, and fedexed me another powert brick as I had lost the original.

I buy regularly from a dozen stores, but unity has far and above the best customer support."