"I called to determine the replacement for my expired smoke detector. The agent was very helpful in determining the correct replacement for my order. Thank you."
"Our HOA reminded us that our homes are all over 10 years old, so it's time to replace smokies and CO detectors! Easiest replacement is to do it with the same model so we don't have to change the fittings or wiring. USI's online store was way less expensive than Amazon and other resellers. Next step: Get ten-year lithium-ion batteries so I don't have to climb the ladder every year to replace batteries."
"easy to locate and order."
"Very easy to use, universal store was very easy to find what I need & check out quick"
"Looked for battery operated and hard-wired detectors... found both easily and quickly!"
"Ordered first time replacement for detectors installed in new home construction several years ago. Web site was easy to navigate and ordering replacements (same model) was quick and easy."
"I SEARCHED ONLINE FOR THE USI-1204 AND FOUND THAT THE BEST PRICE AVAILABLE WAS FROM THE COMPANY ITSELF!"
"Website very clear and effective"
"Needed to change out detectors from 2002 and customer service replied quickly and pricing is competitive"
"The web site is very easy to navigate and all the information is at your fingertips."
"Our ten year old smoke detectors decided to go off in the middle of the night. We searched locally for replacements without success. We contacted the company by phone to make sure the new product would interface with their old. We were instructed in the replacement with ease. We have ordered and await our replacements. Quick and easy customer support."
"Easy shopping experience. "
"YOUR CUSTOMER SERVICE REP MICHELLE WAS VERY HELPFUL. "
"Found what I wanted, but took me a while to compare and understand the differences between similar smoke detectors. Would be nice to have a 'compare' button for each item.
Accidentally found a 10% off code on Google. I didn't see it when I went to the site."
"Product replacement was easy to find, and if I need another, I will know where to find it."