Product & services pricing
4.46/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.09/5
Customer service:
4.38/5
Return/Replacement policy:
4.34/5


ResellerRatings
Verified
5/5

2025-03-13

Great experience.

"They personally and professionally answered my questions and gave me the best price I could find for made in the USA pro equipment. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2025-03-13

Excellent!

"Easy to place and order and customer service responded quickly and added our tax exempt form. Very happy with purchasing experience. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2025-03-11

Website is easy to use but didn't see option for sales tax exemption

"We usually order our supplies from Amazon because they have our tax exemption certificate on file. But they were out of the Mark E II packets we wanted. It was easy to find the product on your website but we didn't see a way to upload our sales tax exemption certificate.
Your very kind representative called to explain how to transmit our certificate in order to avoid the sales tax. How enjoyable to do business with a company that really serves their customers!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2025-03-12
A rep from UnoClean, UCCS, has responded:

“I am so very happy that we were able to get you taken care of! We also would like to thank you for shopping our American small business and happy to help with any needs you have in the future.”


Verified
5/5

2025-03-05

Bobm

"Easy to navigate and find what you need and fast check out "


Verified
3/5

2025-03-05

Shipping is confusing

"Wasn’t sure if I completed the section correctly on shipping. Don’t know if message was received or if I will get expedited shipping.
Tried to use chat also. Not sure if that message was received either.
"


Rep reply posted 2025-03-12
A rep from UnoClean, UCCS, has responded:

“A note was placed on your order that you wanted an expedited shipping quote. The manufacturer was contacted for the quote and once the responded you were notified the same day of the shipping options. Please in the future if you have any questions you can call us at 224-654-6500 or email at sales@unoclean.com”


Verified
5/5

2025-02-28

very fast

"very fast and on point service"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2025-02-26

Excellent Service - Easy to Work With

"Our sales rep Erik is always right there when we need him and provides quotes very quickly. Once we submit our PO, it is turned around to an order in less than 2 hours. Always great follow-up."


Verified
5/5

2025-02-25

Easy

"The website was easy to navigate and it was easy to order! Took a few seconds and my order is on the way! "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2025-02-25

Quick and easy

"I had a question about a new pad driver for my very old Clarke floor machine, I sent an email and they had a question, I answered it and they replied with links to the correct parts I need so I ordered my new pad driver and will be able to get back to using my machine to maintain our floor, very quick and easy. Thank you for your help. Frank "

Pricing of products and services
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Verified
5/5

2025-02-21

Great product at a great price!

"I was so pleased to find this place! They have great products and the price is right! Super fast shipping! Very pleased!!"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2025-02-17

I love that I was able to find these air fresheners.

"I am so happy that I was able to get these air fresheners, I've been looking for them everywhere. I was skeptical of the website at first because of fraud, but I saw the ratings and they were good so I felt very comfortable with my order. Thank you, exclamation"

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2025-02-13

Ok

"Great product, out of stock but you got my order in a reasonable time. Thank you!"


Verified
5/5

2025-02-10

Excellent service and products!!

"I never have any difficulty ordering on-line. It's perfect."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2025-02-07

Easy process

"I was able to find exactly what I needed where I couldn't find it anywhere else! Process was easy to make an account, place the order and be kept in the loop on delivery. Shipping was quick as well!"

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2025-02-05

Hyscent air freshners

"order went good. plus they were on sale. "