ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-01-04

"I purchased a replacement motherboard for a workstation. The item was shipped quickly and was exactly what I needed. Eric Yniguez from UpgradeBay even followed up with an email some time later to make sure everything was good with the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-03

"Upgrade bay furnished me with a power supply for my old Dell PC. It arrived promptly and I was entirely satisfied with its operation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-22

"I have always wondered about the people who write these reviews and wonder if there's some kind of plant from the company. I've never done business with these people before and I intend on doing business with them again. Even though I purchased quite a few items on the Internet I have only written one review prior to this one. It was the company I originally ordered the hard drive from that I finally got from UpgradeBay.com. That company was a complete disaster and did absolutely everything wrong. I've always been very uncomfortable purchasing something on the Internet and not knowing who I'm purchasing from. I randomly chose UpgradeBay.com from the list because they were moderately priced and one company was as good as another when you don't know anyone. I had no idea I would get this kind of service. I received a follow-up call from Eric Yniquez because of how I placed the order. This is the kind of follow-up I would expect when I purchase some high-end product on the Internet not a $120 hard drive. Eric was very attentive and professional during our phone conversation and I will ask for him by name if I need to talk with customer service in the future. I can't say enough nice things about UpgradeBay.com-try them, you'll like them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-22

"The product was shipped and received as ordered. Good follow-up by Eric Yniguez."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-12-21

"I ordered power supply for a server, and I had no issues with the product or the shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-21

"Great site and had terrific follow-up by Eric Yniguez!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-12-21

"Ordered a very rare DVD/CDROM drive for a Gateway laptop, price was lower than all other vendors even though they were only one of 3 who had the product. It was nice not to be gouged the way some vendors do. Delivery was very timely, and product was of good quality. I would highly recommend the UpgradeBay to anyone, and I am very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-21

"Upgradeebay did a great job. Merechandise was delivered in a timely fashion and received as ordered. Eric Yniguez also checked back to make sure all is well. Great doing bussiness with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-20

"Order shipped quickly and accurately. The pricing was excellent and Eric Yniguez follow up was timely."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-20

"I was able to get what I needed for my computers and it was able to come in no time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-12-20

"I ordered a motherboard from upgradebay and their sales rep Eric Yniguez was extremely helpful. I received the part and it fixed the PC. Thanks to Eric and the fine staff at UpgradeBay."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-20

"Site made it easy to find was I was looking for, quick delivery and followed up by Eric Yniguez. Next time I'm looking for parts, UpgradeBay will be my first stop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-19

"I recently purchased a video tuner card for my HP PC and was very pleased with both the quality of the product and the timeliness and condition in which it was shipped. I was also very pleased with the follow-up e-mail from the company when I received an e-mail from Mr. Eric Yniguez inquiring "if everything worked out for me." I definitely would like to commend this company and Mr. Yniquez for the outstanding customer support. It's nice to know there are still businesses out there who are truly customer-oriented. I will definitely be a return customer!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-16

"The order was delivered quickly and as advertised. It swapped out fine and the system went back online, quickly and without issues. I would definetly come back here for any future needs.
My contact (Eric Yniguez) was helpful and made sure everything went smoothly. Thanks again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-16

"I was very pleased with my experience with UpgradeBay.com. I was pleasantly surprised when Eric Yniguez personally followed up with me on my order. That's something you just don't get with online companies. I will be ordering from them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A