"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"Fast convenient service. Easy to use. "
"I liked the whole process. Very easy and I would recommend Us ell to anyone. "
"Great company and great customer service."
"Everything was straight forward and as promised"
"Everything was great and went as they said it would."
"Great service!!! I truly recommend this site for others to sell their old phones that are just laying around."
"They offered me $93.88 for my damaged iphone 5s with a damaged screen which I clearly stated. After a month and 3 emails later I get an offer for $23.00 saying its been revised due a damaged screen!! wtf? Do not do business with these crooks. Con artists "
"Very easy to do. Best way to get rid of an old phone"
"They kept me informed during every step of the process. I would recommend to other people"
"Smooth transaction. Check came quick. "
"This a trusted company. Good business.
JMG, Winter Springs, Florida USA"
"USell provided me with a check fairly quick for my broken Galaxy S4. Thanks USell.com!"
"Everything I was told, happened. I got my kit, right on time, I got my check right on schedule. Very easy transaction!"
"It was very quick and easy.
"
"Very efficient service, price offered was also good.
Have another phone to sell and will definitely use Usell again."
A rep from uSell, usell.com, has responded:
“Hi there, I'm terribly sorry to see that you were disappointed with the outcome of your transaction with us. I reviewed your account and see that you did place an order to sell a damaged iPhone 5S. Unfortunately, upon receipt, our inspectors noted that the screen was actually hanging off of the frame of the phone. This would constitute "extreme damage", which is why you received a revised offer for the phone. However, we are proud to offer a risk-free guarantee, so any time you disagree with the assessment of your device, you can have it returned free of charge. Your phone is being processed for return right now. Again, I do understand your disappointment and thank you for giving uSell a try. If you have any other questions or concerns, please contact me at support@usell.com and I'll be happy to help.
Best,
Heather
Director of Customer Experience
uSell”