"USOutdoor.com had the lowest price of any site for the jacket I was looking at. They even included free shipping. It was quick and easy to purchase, they even sent me real time tracking information, and when it arrived it was well packaged. Although not needed, there was also return slips and information in case the need arose to return the item. Extremely happy with their service and will be doing business with them again. Highly recommended."
"I was very pleased with the fast service. My purchase arrived on schedule."
"It was great. Just as expected. Great price, fast shipping."
"Great! I found what I was looking for and it was cheaper than any other website. I'll definitely shop there again."
"I felt the shipping took a long time. I just figured since it was free your company sends the longest time for delivery to the customer to keep costs down. The coats we received are wonderful. Thank you!"
"Ordered an Osprey crampon pocket (they had the best price I could find on the Internet), and received it promptly. Shipping was a little expensive, but the total cost still came out cheaper than the other options I was looking at. I would do business with Usoutdoor.com again."
"Very fast delivery! Would definitely order again!"
"Perfect execution: 100% correct order fulfillment, prompt order processing and delivering, and plently of communication on status of order. I will order from USOUTDOOR.com again."
"They delivered as promised and pricing was excellent too. "
"Normally I'd just let this slide, but I ordered a pair of Salomon Ghost 120 CS, in the ever-so-popular 27.5 size, from US Outdoor on 11/30/2011, in the evening. I called the following day, a half hour or so (~09:30 PST) after they opened, to make sure everything was okay and the item was in stock, to which I was informed it was. At around 13:20 PST, I received an email saying the product was not in stock and the order had been cancelled. I called their CS line again and was informed, basically, they're sorry but the earlier statement had been in error and the item was not in stock, and they had no idea when it would be available. This is highly annoying as I now need to try and get the boot from another vendor with a full day--at the very least--delivery lost.
Update: By contrast, I ordered the product from Lahout's (lahouts.com) and called to check on the status, after the aforementioned debacle, of the order, to which I talked to a nice salesperson (Joel) who not only checked the stock (twice), but helped to get me the best available expedited shipping--at no extra cost--for the item.
It's too bad there are very few quality US-based online providers for upper-end ski gear. On the plus side though, there's at least Lahout's out of NH, which offers upper-end gear for a good price with no sales tax!"
"Have not used the pants but they look and feel great. Usoutdoor shiped quickly and was pleasure to deal with."
"My item came on time and was exactly what I ordered and I am overall happy. My only complaint is someone scratched off the original MSRP price sticker (it was scratched off). It made me think the item was on sale at one time. And that I paid MSRP (asking price for it). It made me feel that I paid too much. Thanks, Lisa"
"It was good! I ended up returning the pants due to a size issue but I plan on shopping here again in the future for ski related items!"
"Great website. Great selection (it was the only place I could find the color of the item I was looking for). Easy to navigate and to purchase. Fast delivery. Overall, very satisfied."
"very good choice
very good shoping online"