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Utopia PC

1 reviews
1.00 / 5


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Product & services pricing
0.00/5
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0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-10-28

"So far a horrible experience that has been going on for about three weeks now. Found this reseller on eBay who had very cheap prices on a AMD Duron 900mhz CPU. So I used the "Buy it Now" feature on eBay and immediately after paid. After several emails sent to them asking if they have received the payment and sent the CPU go unreturned I start to get weary. Every day they're negative comments seemed to build. After nine days I finally get a response saying that they're email server was down..I thought to myself fine. They told me it would ship out in two days. Six days later..nothing. Then I get an email saying that "Our shipment just arrived, we'll have the CPU shipping out tomorrow via Priority Mail" So i've come to the conclusion they're auctioning items they don't even have in stock. If the CPU doesn't come today then i'll be using every method possible to get my money back. I'll update this when and if the CPU does come.

Update:10/28/02 Still no CPU.as promised by seller. Not surprised.

Update 11/01/02 CPU finally arrived. Had to fill out a Square Trade complaint which was quickly answered by Utopia and CPU sent quickly afterwards. Would do business again. I think they just need better organization.

UPDATE:
This is not a company more like a fraud! The CPU I bought from them was purchased through tcwo and it's dead. Whoever the guy is that runs this so called company didn't even buy the CPU till after my auction had ended. Contacted TCWO and there's nothing they can do about my situation. Guess i'm SOL
"

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