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VFXweb.com (Canada)

8 reviews
4.38 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Verified
5/5

2012-05-01

"I have made a few different purchases from this company. this last purchase came about because they told me they had 7 of a certain piece of hardware coming in. I took them all, plus a vid card and a cable. Shipping cost was low, total price was low. Shipped fast all things considered and packaging was very good. These people are very nice, polite, and give good deals. I highly recommend them to anyone looking for used parts. They will always be glad they dealt with VFX. Thank you"

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Verified
5/5

2004-10-26

"I'm so glad to have discovered this shop. The service is perfect, the item I purchased is the cheapest I found on the web(even with the S&H to the US). Great Place, will buy from them again for sure. Thanks again."

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Verified
1/5

2004-09-23

"I purchased a computer from them on the 1st of September. A few hours later, I sent them an email asking that the computer be sent COD. I have not received any response whatsoever to the 5 or so emails I have sent to them since the first of the month. Canada Post has told me that it should take no more than 8 business days to ship something from Calgary, Alberta to Saint John, New Brunswick. It is now approaching the 17th business day, and I have no idea where my computer is. These people are crooks!! BEWARE!!!!!!"

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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2004-07-14

"Co-worker told me about this seller. He orders there and gets a friend in Calgary to pick it up and bring it here to Saskatoon. He's never had any problems.
I saw great deal on a used PIV and had it shipped here. Ordered on a Thurs, picked it up Monday.
Very Happy with it. There was some "residue" on the HD but it was a good thing since it was leftover stuff from their testing process. I anticipate making more purchases from them.
"

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Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2003-12-09

"Have ordered several times. Order arrived ontime every time. For the most part, all has worked fine... Two instances where something happened, and both were on the same order. Got a laptop and some EDO SIMMs, laptop was DOA, simms were of wrong size. Contacted Paul and told him what had happened... he sent out another laptop (of my choosing) and the correct ram modules immediately. Very professional, very curteous. And you always know what's happening with the order.

I would definitely buy from him again (and I still do regularly... 6 orders so far). I have been extremely pleased with every aspect of the service. I have recommended this site to every computer guy I know. A+++++++++
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
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5/5

2003-12-06

"I took a chance buying from a reseller that didn't have any real reviews here (This place is my bible of reliability for resellers!) but everything turned out well :) I was pointed in there direction by a post over at anand linking to a Radisys FlexATX mobo being sold and I decided to purchase it for a small pc project i've been working on.

Price was great, $26 shipped compared to around $40-60 shipped for a comparable gateway board on ebay. Item shipped in a timely fashion, I beleive I ordered either late saturday night or sunday morning and the order status page showed it was shipped monday afternoon. Overall shipping took about four days, but was very fast if you consider that I am in the southern USA and they are in Canada.

Overall it was a smooth transaction, the only thing I would recommend they do is send confirmation emails for order shipments and such, although that info is already available on their site :)
"

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Verified
5/5

2003-11-15

"................................."

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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
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Verified
5/5

2003-10-22

"I have been buying from these guys for about six months now. I love them! I live in the same city, so all my transactions have not involved shipping and I cannot comment on that aspect of their business. When I had some problems with a couple of items (driver availability, stuff like that) and they were promptly exchanged no questions asked! Also, these guys power up and check out all the systems they sell before they put them for sale. The owner is very customer oriented, and the staff are all technical gurus. Their buyer is a shrewd negotiator, which means they sell for a fair price, unlike certain other used equipment dealers in town here. They even helped me with some problems that were not directly related to my purchase. The most important thing about this vendor is that they have a conscience, and genuinely care that their customers go away satisfied. If you are not happy, they will go the extra mile to make it right, and act like it is their duty to do so. Gotta love that..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
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Likelihood of customer recommendations
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Delivering products damage free
N/A
Ease of checking delivery status
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Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site