"Friendly and responsive. Much appreciated. "

"Rápida recogida y rápida entrega.
Las gestiones y la atención excepcionales "

"Very helpful customer service from Bella Collins via web chat. "

"j'avais besoin d'une aide pour un changement d'email que j'avais par inadvertance mal écrit. Et Sarah s'est occupée de rectifier mon erreur
Sarah a été très agréable et m'a aidé à résoudre mon problème.
Elle a fait les modifications nécessaires.
Merci Sarah **"

"Frank marino did help me! Thank you"

"Bella in customer services was very helpful."

"Had to alter a booking to collect the vehicles hired to the next day. The team at VIP were quick and helpful, informing me they would need 24-48 hours to hear back from the rental firm. I received an email within 4 hours which was superb. "

"Heel snel en behulpzaam nadat ik het verkeerde zitje had besteld. "

"Perfect and simple process!"

"Hi, a week before my trip, I noticed that I made a typo,
and Kevin Cooper helped me a lot.
Not only friendly in communication but also very patient.
Thank you Kevin"

"Very helpful customer service.thanks"

"When we needed a last minute name change on the booking, Tony was really helpful and sorted everything for us- which was a huge peace of mind- thank you! Would recommend "

"Excellent experience. Great service Gary. "

"Thanks for your help. I made a mistake in the email address and didn't have confirmation to email, called for help and everything was quickly fixed"

"Was having trouble figuring out how to modify my booking to change the pickup time and the chat person ("Johnson Smith") was able to modify it for me in minutes. I'll report back with how the rental went!"