"No problem booking car which was excellent value for money plus also received free upgrade."
"as our flight was late, we had to adjust our reservation. The supplier turned out to be already closed at the time of arrival. We were helped wonderfully by Bella Collins. She looked for a new supplier that was still open for the same price and conditions. "
"Bella Collins just helped me very quick and solved all my problems.
Great, thanks a lot!"
"Spoke with Bella on live chat about amending my reservation and she was excellent to deal with. Very responsive and helpful, would highly recommend her! "
"Brilliant helpful and good value rental forum this company. Made a holiday to Corfu a real adventure. Very easy to recommend "
"Thank you sarah for help my ... and for answer my questions
Thank you again sarah "
"Cannot fault on anything!
Booking, picking up and returning was so easy and customer service was great!
We got a free upgrade to a new car.
Highly recommend and will be a returning customer if needed in the future!"
"Sorted out last minute changes G74396180"
"I recently booked a car through VIPCars and mistakenly selected the wrong vehicle. Initially, I was worried because the confirmation process for my booking took up to 3 days. However, I reached out to their help desk, and Carol, one of their customer support representatives, swiftly came to my rescue.
Carol handled my issue with impressive efficiency. She quickly changed the car for me, ensuring that I got exactly what I needed. I also promptly received the updated voucher, which put my mind at ease.
I genuinely appreciate Carol's quick and effective assistance"
"I am a savvy shopper. VIP cars had the very best price and was easy to work with. The price dropped and I called and Nathan easily adjusted it for me!"
"Heute hatte ich ein Problem mit meiner Reservierung, das schnell und freundlich gelöst wurde. Danke dafür!"
"Thank you for your assistance."
"Fantastic customer service support. Replied promptly and resolved any queries I had. "
"Sarah Blom was live saving , she save my rental as my flight company change the airport. Sarah helped me to adjust my reservation within 3 minutes
"
"Bella was very helpful with our phone inquiry when changing a booking and resolved our issue quickly. "
"Our flight was changed so that we'd land 5 hours earlier. When contacting VIP Cars, they helped out very quickly and the booking was modified and done within a couple of minutes. Perfect."