"Thanks Frank for helping respond to my query the evening before picking up my vehicle! Put me at ease!

"

"Bella is perfect customer representative and helped us a lot. Thank you."

"Every single element of the highly-questionable and inconsistent customer feedback regarding a booking was proven to be entirely incorrect at the rental desk - despite the numerous emails from the VIP Cars reps stating certainty.

Trying to contact VIP Cars was entirely redundant either by telephone or the non-existent live chat, making the supposed “24/7 excellent customer support” as redundant as booking with them in the first place.

DO NOT waste your time and money giving commissions to incompetents. Read the reviews. Go direct to the vendor and save yourself the hassle and stress. "

"I needed reassurance that the Mini Cooper Convertible we booked was the car we were going to get. My wife was very anxious and concerned because of the many experiences we have had booking an MX-5 and getting a polo or something. Bella understood, took ownership of the problem, researched it and sent an email confirming that the car was guaranteed."

"Had to make some changes last minute and used the chat window. Had a real person (Johnson) join the chat straight away and he managed to revise the booking and send a new voucher within minutes. Great service! "

"Bella helped me to book a car, she is really very professional and supportive.
"

"Outstanding Customer service with quick response, very helpful "

"Carol was very kind and excellent at helping me get my booking back. Very satisfied. Thank you"

"I had a lot of questions which were answered promptly and professionally by Johnson Smith. I am now much better informed."

"Spoke to Justin who was brilliant, sorted the issue with no problem. Certainly recommend ."

"Very professional at work. Nathan was very professional tò resolve problem"

"Rapid booking and check in. Got a brand new car. Check out very quick als"

"i wrote wrong name so i need edit my name carol help me very kindly thank you!"

"booking the car which was excellent value for money plus I also received free upgrade, EUROPCAR Heilbronn"

"We hired a vehicle from Vagar airport in the Faroes. We received a genuinely warm welcome, and the gentleman with whom we dealt was courteous and very helpful with tips on where to visit, usage of the various tunnels and so on. The vehicle was exceptionally clean, in good working order throughout our stay and comfortable. All in all, excellent value for money. The experience in collecting and returning the vehicle was smooth and hassle free. I would highly recommend this company.

"