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Product & services pricing
4.55/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.54/5
Customer service:
4.53/5
Return/Replacement policy:
4.68/5
Featured Review


Verified
5/5

2024-07-30

Good

"Very good to help thank to garry"

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Verified
1/5

2024-07-29

Booking canceled. No contact. Use of excuse of being late

"Booked car for 6 days. Picked up car late 2 hours. Booking was cancelled. Rude staff firstly was trying to look for the excuse. Then came up with a reason of being late to pick up car. VIP car team firstly pointed voucher and info in it. After showing them voucher did not contain such info they started to give more excuses. BE CAREFUL. COME ON TIME. ANC WATCH OUT. THEY ARE ONE OF A KIND. "

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Rep reply posted 2024-07-29
A rep from VIPCars.com, VIPCarsSahil, has responded:

“Hello bartw312255807,

Unfortunately, we are unable to identify your booking with us.

Please send more details, such as your VIP Cars Booking ID & Name of the renter to the email address support@vipcars.com so that we can assist you.

Best Regards,
VIP Cars Support Team”


Verified
5/5

2024-07-29

Bella customer service

"Bella was excellent and quick to respond and resolve my queries 5*"

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Verified
5/5

2024-07-29

Risolto tutto in meno di due minuti

"Ringrazio Carol Hope che ha risolto in pochissimo tempo quello che invece aprendo un ticket con la loro assistenza , non mi avevano fatto! Grazie Carol!
Prenotazione n G87230988
"

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Verified
5/5

2024-07-29

Excellent customer service

"VIP Cars, what more can I say about them? They have done an extraordinary job with my requests. There was a delay in flight times which meant i would be missing the pick up times. The customer service team was easy to speak to and amended my booking pick up time seamlessly.

I would highly recommend them to anyone looking to hire a car.

Dave Wilson was the man who helped me out the most, so thank you Dave!
"

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Verified
5/5

2024-07-28

10/10

"The service was excellent and all my questions were answered by the customer Sarah Blom."

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Verified
5/5

2024-07-25

Great deal

"I got a great deal overall. I had some questions but Justin was there to help and make the process easier. "

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Verified
5/5

2024-07-25

Excellent !

"Fast, friendly, perfect service !! "


Verified
5/5

2024-07-24

Very good, great support staff

"Great support , easy to book, best price "

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Verified
5/5

2024-07-24

Effective help

"Problem solved, creative solution, fast support from Nancy!"

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Verified
5/5

2024-07-23

Great help

"Very helpful advice from Bella. Answered all my questions very quickly. Thankyou!"

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Verified
5/5

2024-07-23

Bella

"Bella was super helpful to solve my issue quickly ! Thank you !! "

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Verified
5/5

2024-07-22

Everything was perfect

"Everything was perfect, with kindness"

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Verified
5/5

2024-07-21

thanks to Ila

"I already saw myself arriving in Ireland and without having a car after a month planning the road trip due to an error at a supplier, but Ila Walker from Vips car solved my problem in 15 minutes. Thank you :)"

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Verified
5/5

2024-07-20

Ma demande a très bien été prise en charge et rapidement

"ma demande d'annulation a été traité rapidement et avec serieux excellent"

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