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Product & services pricing
4.55/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.54/5
Customer service:
4.52/5
Return/Replacement policy:
4.67/5
Featured Review


Verified
5/5

2024-04-27

Everything perfect!

"Everything was perfect with the Garry!!"

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Verified
5/5

2024-04-27

Good online chat facility

"I was keen to get the specific car I had hired. Firstly because I am familiar with Skodas and secondly because it is a model I may consider buying in a year or so. Garry was available for the chat quickly and promised to send an email with my request to the hire company. He was clear that he could not promise that I would get that model and make of car, but let's hope the email helped."


Verified
5/5

2024-04-27

Quick efficient service

"I put an email address in incorrectly and so contacted the help chat and they sorted it out immediately. "

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Verified
5/5

2024-04-27

Really good service from nathan Think u

"Really good service from nathan Think u "

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Verified
5/5

2024-04-26

Bella

"Very friendly and fast. Excellent."

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Verified
5/5

2024-04-25

Bella was very quick and helpful.

"Had a quick inquiry, resolved it over chat in less than 2min."


Verified
5/5

2024-04-25

My mistake

"I call to follow up on a reservation that I hadn’t received confirmation. The young lady who was kind & helpful, she found that I had type in wrong email address. To prevent being charge extra she sent the original invoice to my correct email address. Thank you for your help. This was the first time using VIP and I was concerned but she reassured everything would be fine with my reservation "

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5/5

2024-04-25

good telephone service

"
I had a problem with the reservation and Bella solved it quickly
"

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Verified
5/5

2024-04-24

Very smooth and nice service

"From the beginning to the end, the service was nice and smooth. All you need is to contact for anything you need and people like Garry will solve it for you in a short time."

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Verified
5/5

2024-04-23

Great service

"Very quickly solved me return location issue with great courtesy and ease. Thank you Bella"

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Verified
5/5

2024-04-23

Booking experience

"Frank Marino. was very helpful and informative for all my queries. Cant wait to collect the car and have a few days off."

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Verified
5/5

2024-04-23

Branson trip

"After a long day flying it was an ease and comforting with the ease of picking up my car.
Dropping off was even easier
"

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Verified
5/5

2024-04-23

Changes in the reservation

"I had a car reservation at 11:00 o’clock in the morning and I need to changed the pick up time
Assistant Tony was very kind and helpful to change it
Thanks him)
"

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Verified
5/5

2024-04-23

Great costumare service

"We booked a car but cancel the booking due to a change of plans. Got full refound with no charges and a call for confirmation. Great service."

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Verified
5/5

2024-04-23

Garry saved me!

"After booking I realized that I booked it on the wrong side of the Geneva border, luckily Garry changed my booking within a few minutes and solved the issue."

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