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VOI Sales / Vital Options Institute

4 reviews
3.75 / 5


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Verified
5/5

2010-10-04

"Everything was very good. Great communication throughout the process, as well as product, price, and delivered exactly as promised. Thank you. "

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Verified
5/5

2010-06-10

"Voi has the best customer service. Lisa Huff is fantastic about quickly answering questions, and resolving all problems. She goes the extra mile, and made sure that I was satisfied and happy with the results. The shipping of my order was very quick, and the price was fantastic. I have nothing but good to say about Voi Sales, and the way they have handled this order, and my previous order. I would have no hesitation whatsoever with ordering from them in the future ... and due to the way I was treated, would not look anywhere else for my computer program needs. I. Goldman"

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5/5

2010-06-09

"I knew exactly what I wanted - a hard to find video product several years old. Lisa was very helpful - and helped with the ordereding process as my order was a bit unusual; emails were answered promptly. Software arrived on time - All up i was very happy wityh the service."

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Verified
1/5

2008-05-30

"They don't know much about the product they resell, as I was told that the Mbox2 listed on the website was the full version, not an academic version. Upon receipt of the incorrect unit, they said it was essentially the same thing. Except the academic version can't be updated...so for professional use, it's pretty worthless.

Furthermore, after having royally screwed up my order with the wrong version of the Mbox2, customer service was slow to respond to inquiries in getting the correct unit. After a week of getting the runaround, I finally got fed up and requested a refund. That too took forever to obtain. To top it all off, I was promised compensation for the return shipping charges, which I never got.

Bottom line: do business with someone else. It'll be easier, quicker, and less likely to be error prone.
"

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