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Vacuum Super Store

3 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2008-10-04

"My experience is a mirror to previously posted reviews. When there was no reply to 8 emails, 5 attempts to call (no answer or busy signal), no new info on my invoice, etc. I immediately called my credit card company to stop payment & get a refund. My next step was to contact the attorney general of my state to file a complaint. This MIGHT get the scam artist attention! My order was a small purchase so I feel this store owner was bought cheap if he had to steal such a small amount of $$$. As always, BUYER BEWARE!"

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Verified
1/5

2008-09-27

"Ordered exactly 3 weeks ago. Payment taken quickly and emailed an invoice number but nothing since. No reply to several emails to ask for an update and no answer on the customer service phone. I won't use them again."

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Verified
1/5

2008-09-26

"One of the worst online experiences I've ever had. Placed an order for vacuum bags on 8/20/08. Received a confirmation e-mail from them very shortly afterwards. Then I waited... and waited... and waited.

When I followed the link for order status, it would show my order with no tracking information or anything. When I e-mailed their customer support at least 3 times via their website, I received absolutely NO response. I tried to reply to the e-mail address the order confirmation came from and that bounced back as undeliverable. I also tried to call the number listed on their website multiple times and the number would not connect.

The only thing they did promptly was charge my credit card. After a month of this waiting and talking to a blank wall, I contacted my credit card company and they credited me for the amount these clowns took.

I would NEVER EVER order from them again. If you order from them, you're wasting your time and will surely be contacting your credit card company to fight the charges in a month's time when you never receive what you paid for. I searched for reviews on this company and never found any. It's my duty to warn the rest of you away from this useless company.
"

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