"I ordered a book from this company. It was a complete scam. I never received it, they claim it was delivered, yet it wasn't even sent to the right zip code. They refuse to refund me. Stay away from these scammers!"
"I sent two unused access code "books" (I bought them new, and my son never used). I entered the ISBN which is unique for each item. Both books were accepted. Upon arrival, the warehouse declared one "the incorrect edition." I had to pay $4.95 to have it returned to me. I inquired about it but was told the warehouse gets to reject items without question. At first I was told it was unacceptable in the email. When I explained the rejection reason was "incorrect edition," I was told they will not review the case. It's impossible if the ISBN is correct for it to be the wrong edition. So I paid for the company's error."
"I "sold" a textbook back to this company 9/3, and there was a very poor response. First, they "sent the textbook to the publisher to check if it was counterfeit." Even though, there was NO evidence for the book to be counterfeit and NO explanation why they deemed it so. I NEVER received any notification of this happening until I went on their website to see why my payment was taking so long. I reached out to their customer service by email 9/18 and was told it would take 1-3 MONTHS for the publisher to review whether the book was counterfeit. I gave them the benefit of the doubt and set an event in my calendar for 3 months after on 12/21. In that time frame, I NEVER received ANY word from Valore Books. I reached out once again by email, and was told it was deemed to be counterfeit without ANY further explanation or evidence. I truly feel they kept the book and resold it without paying me and blamed the publisher as a scapegoat. DO NOT TRUST THEM WITH YOUR RESALES."
"a very good site to rent a college book."
"Sent in my book to sell, was told that the ISBN number did not match, which does not make sense as I used the book to enter the ISBN number. When I tried to ask for my book to be sent back for a fee, it does not work. I tried multiple times, and each time I did not get any confirmation after I selected use PayPals to pay. So they basically stole my book!!"
"They wont pay you for books you resell to them for weeks, if at all! I'd just use bookbyte"
"College students spend hundreds and hundreds of dollars on textbooks regardless of where they are purchased. However, selling them back is so disappointing. I sold eight to nine books back brand new and barely got $100 for all of them."
"very good wasn't long or hard to coplete"
"Good, easy, and understandable "
"They make it easy to sell books back."
"Best offer given for the DSM-V. Very happy. Hope I get my money fast too."
"Tataa, prima is ja toll einzigartig. Bin ich jetzt fertig?"
"Easy way to sell books with no hassle "
"I am in an endless loop trying to confirm a book buy back. This website is user hostile"
"Good Experience was less than the other online stores! "