ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-10-25

Happy Galore!

"Appreciate the competitive buybacks and efficient service I always get with ValoreBooks! Thanks!"


Verified
4/5

2018-10-25

Great

"I was not able to edit the after i submit it but overall great"


Verified
5/5

2018-10-25

"Very generous pricing policy and easy to run website"


Verified
3/5

2018-10-25

"Many of our buybacks have been deducted so much money once at their warehouse. According to them, they said ourbooks have been damage or not in good condition, when in reality, most of my books we sent them are in great condition and good condition because we know how they are. Obviously, if we sell our books here is because they buy used books and of course, they are "used" and must have some type of writing or highlighting. If they expect "perfect books", they buy only new ones."


Verified
5/5

2018-10-25

Money Money Money MONEYYYYY

"I did not think that my stack of college books would make me so much extra cash! I am very happy."


Verified
5/5

2018-10-24

EASY

"PROCESS WAS VERY EASY ... I ENTERED MY BOOKS INFO AND QUICKLY I KNEW WHAT TO EXPECT. "


Verified
5/5

2018-10-24

Great price for textbooks

"Easy to sell my books and got a great price."


Verified
5/5

2018-09-18

I'M TELLING EVERY COLLEGE STUDENT I KNOW ABOUT VALOR

"The books arrived promptly in immaculate condition and the price was beyond anything I could hope for. Spent about $145 for 7 required text for my masters program..need i say more? My only wish is that I'd known about Valore sooner!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2018-08-16

THE WORST

"Had to return a book and they did not provide a return label, unlike Amazon and Chegg. Cost me $10. Plus, I received an email saying that at 15% restocking fee may apply. Would never recommend this website to anyone. Do not waste your time or money!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-08-10

TERRIBLE DO NOT USE

"I ordered a book off here a month before my class thinking that would be more than enough time to receive it. I received a confirmation 2 days after I placed my order that it shipped but they provide no tracking information. I contacted the seller to see if they could provide me information and no response. I haven’t received my book yet and I’m getting extremely extremely frustrated that no one is responding and my class starts in less than a week and yet no book and no refund. Terrible service they shouldn’t even be a company after reading all these reviews that the same thing has happened to them too! Beyond frustrated with them!"


Verified
1/5

2018-07-23

Valore Books stole nearly 200 dollars from me.

"I used Valore in 2013 and 2014.
Upon returning my books and mailing them back, my books were lost and I was to take the blame for these missing hundred dollar text books.
I was fined 25 dollars a month till they were found, and then all at once the fines stopped and I was never returned any of my money.
So no, I would not recommend this site to anyone since. F-U-valore.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-07-20

Beware: go with another vendor!!

"Terrible customer service! I waited 2 weeks for a rental textbook. When I emailed them they relied after 4 days that it hadn't been 14 BUSINESS days since ordering the book. I never did receive the book!

Beware: go with another vendor!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-07-11

Thieves

"Don’t use this company. They took my book for re-sell & wont pay me for it & wont return my book. They’re thieves. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-07-06

TERRIBLE CUSTOMER SERVICE

"I called the number provided on an e-mail response I received. The e-mail requested that I call for assistance on an order that I paid for but was "lost in the mail". The male I spoke to was EXTREMELY rude and insulting. I had to ask him to repeat what he was saying because I could not understand him. He replied "That's your problem!". I asked if I could speak to someone else and he said "there's no one else here" (although I could hear others talking in the background). After trying to work this out with him, he told me that I needed to reply to the e-mail. This is my reply e-mail.

I ordered this book on June 4th. My credit card was charged on June 5th. Today is July 6, 2018 and I have still not received the book. I need this book for a college class that begins July 16th and ordered in plenty of time to receive it. This has placed me in a difficult situation and on top of that, I am a customer that was spoken to very disrespectfully. Since you are unable to provide me with the book I have paid for, I have requested an immediately refund my money so that I can attempt to purchase this from another company. NEVER again will I purchase from this company again. The lack of respect to a paying customer is uncalled for.
"


Verified
1/5

2018-06-11

books not avalible

"I ordered 8 books and the order was cancelled because all 8 books are were not avalible?? How can all 8 books not be avalible???
I could see if one was not avalible but all 8 books!!!!!!!
"