ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2017-09-12

terrible customer service

"My daughter ordered a book before school started. When she got to class the professor had changed the book. We contacted valore books on day 31 from the order (it was less that 30 days that she had received the book). At first they refused to accept the return. After many emails they agreed to accept the return but charge a 20% restocking fee. this was a book that had not been opened or even touched except taking it out of the shipping box. Very disappointed and will never use or recommend!"


Verified
5/5

2017-09-12

"great experience every time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-09-12

Great Site

"They had the lowest price so happy I found them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-09-12

"3rd semester buying books from Valore Books!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2017-09-12

"I found the books cheaper on this site than some other ones that i looked at. However, if you dont have a book in stock you should write that instead of having me order it and then need to wait a few days to find out you dont have it in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-09-12

"The bookstore at my school offered me less than $10 for a like-new book. On here, I got close to $80!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Verified
1/5

2017-09-11

"The Website would not let me put in my address, I had to use a neighbors address.

My address is:
503 Blessings Hill Lane
Fayetteville, TN 37334
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2017-09-11

Great books

"I got books at a great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-09-11

THANKS

"I'm glad I found this website. I'm broke and I'm very against spending hundreds of dollars on books I'll never use again... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2017-09-11

Cheap!

"This is way cheaper than my school"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-09-11

"IT was fast and easy to use. Very convenient "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-09-11

"easy to use and great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2017-09-11

Disappointing

"The shipping label is very confusing and it says return address. When I try to track this package it does not let me and it says Its been in New Haven for over 2 weeks. I like doing business with your company but I would like the shipping to be faster. The shipping label is not as clear like other textbook companies. I am wondering why it says Parcel Select RTN SVC. and at the top left it says return address 2,3,4. This seems like I am returning the textbooks to the post office. Please get back to me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-09-11

"Seemed pretty easy to use. First time user. If everything checks out I will definitely be using again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2017-09-11

Terrible Service

"This is the worst and the longest i have ever waited for a textbook buyback! And i have used almost every company/ website out there. I sent a brand new book nearly a month ago and still this thing is not completed. For comparison's sake, the same day I shipped this book to valorebooks, I also shipped a similar book to renttext.com Their payment for the said book POSTED TO MY PAYPAL ACCOUNT 3 WEEKS AGO!!! Thats outrageous, dont you think? Meanwhile I still dont have my funds from valorebooks. Yes, it says that the payment has been approved (and sent to my PayPal) days ago; however, I have not received anything. When I contacted your company yesterday, I was rudely told to call Paypal, because clearly Paypal makes a lot of mistakes with people's money. I want you to know that you have lost a good customer due to all this, and all these facts will reflect in all my reviews of your site."