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Return/Replacement policy:
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Verified
5/5

2013-10-11

"I was very pleased with the prices and the speed of delivery."

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Pricing of products and services
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Verified
5/5

2013-10-11

"Great price, wonderful product and fast shipping. Love this site!"


Verified
5/5

2013-10-11

"Great Customer Service!!!"


Verified
5/5

2013-10-11

"Always convenient to order and order arrives very quickly."


Verified
4/5

2013-10-11

"I purchased a "Catit Drinking Fountain" and liked it so much, bought a second one for our other home.

I wanted to buy additional filters also and so unfortunately ordered the wrong item.
It was listed as "Catit Drinking Fountain, with filters 3pk. I assumed 3pk meant the number of filters NOT the number of fountains.

I must now return, at my cost, two fountains because of the way
your website wrote out the item. I am requesting a credit on my Master Card although there is no place on the return form for such a request. Being unhappy about the order and having
to pay for the return I certainly hope my credit request is honored. I DO NOT need a store credit.
"


Verified
5/5

2013-10-11

"Very good produce and price and super fast service and delivery. I'll be back for sure"


Verified
5/5

2013-10-11

"Great site , great service, good value. This is my third experience.
Thanks
"


Verified
5/5

2013-10-11

"Very quick service at a reasonable price. Need I say more!!!"


Verified
4/5

2013-10-11

"The order was easy to place and quickly sent; however the delivery unit (FedEx) left the package at the bottom of our driveway (long driveway) where my husband almost ran over it. Additionally it was a good amount of money (>$100) to lose or destroy. "


Verified
5/5

2013-10-11

"These filters are identical to the ones I used to be able to purchase in my town. When I could no longer find them locally, I was pleased to find Value Pet Supplies online. I was even more pleased to find they were actually cheaper from Value Pet Supplies. Very pleased with this purchase!"


Verified
5/5

2013-10-11

"Arrived when expected. Quality product"


Verified
2/5

2013-10-11

"I am still waiting for the order! The ordering process and price were fine so I am looking forward to receiving my order..."


Verified
5/5

2013-10-11

"Prices are great and the product is tracked, so I know when to expect to receive it. Great company! "


Verified
5/5

2013-10-11

"I ended up calling my order in over the phone and the lady (one of the owners I think) was suggesting things and was nice and thoughtful. I don't think my doggie treats took more then a few business days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-10-11

"Always fast, love the product."